support staff resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Self- starter and dependable with strong work ethic lean quality standards adaptable, flexible, and well versed in manufacturing. Practices and standard strong communication skills. A problem solver with the ability to multitas. Skilled at operating on feet for extended shifts to manage more than 6000 packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity and efficiency. Conversational English skills. Hardworking Packager with 8 years of success working with teammates to safely and efficiently complete packaging assignments. Offering long history of experience in manufacturing industry and strong knowledge of shipping and storage guidelines. Proactive and dedicated with focus on time management and teamwork.
Skills
Hand tool use
Tagging proficiency.
Communication
Problem solving with the ability to multi task.
Leadership self starter and dependable with strong work ethic.
Time management.
Prioritize work schedule to complete work orders and projects professional.
Team players flexible
Work History
11/2012 to 06/2014
Support StaffInvision Human Services – Butler, PA,
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Assemble, complete, file and maintain records receive, sort and distribute mail.
Maintain filling system and basic departmental records
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Created system for organizing directories within computer database to simplify locating essential documents.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Distributed incoming mail and mailed out outgoing mail efficiently to maximize communication efficiency.
02/2014 to 11/2016
Sales AssociateThe Reformation – Soho, NY,
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Worked closely with managers and supervisors to solve problems and handle customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Educated customers on promotions to enhance sales.
Helped over 1000 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
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