store clerk keyholder resume example with 4+ years of experience
College student working towards an associate degree in management with plans to move forward and achieve a bachelor's degree in business administration. Experienced waitress/counter worker at a fairly busy, in town restaurant as well as a versatile keyholder at one of the New Hampshire State Liquor Stores
- Customer Service
- Organization
- Working as a team and independently
- Communication through Social Media
- Lifting
- Working with phones
- Knowledge of Microsoft and Google Applications
- Communicating with others
- Planogram
- Accounting
- Child Care
- Money
- Maintaining standards
- Unpacking merchandise
I am going into my year of college. I am working towards my associates degree in management with plans to move on to a University and work towards my bachelor's degree in business administration. I started taking classes towards my degree in high school where I took my first college class, I am also slightly ahead of the average degree schedule for my degree.
All throughout high school I found myself on the honor roll and never saw my GPA drop below a 3.0. I was always above the average level of math for my grade as well. I was accepted as a New Hampshire Scholar because of my class load throughout the four years and my success in passing my classes and keeping my GPA up. During my senior year I decided to take a college accounting course through the Running Start Program with Great Bay Community College, and I excelled in the class. I always found myself ahead of my class when it came to where we were in the class content and I was the one my teacher turned to, as well as my classmates, when my peers fell behind/needed help, or my teacher was going to be out of class.
- CPR Certified
City, STATE, 09/2019 - Current
- Offers hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Counted out cash drawers and balanced totals.
- Rotated stock according to dates and protocols.
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Building displays monthly to generate customer interest in store merchandise.
- Directed customers to correct store locations.
- Received and counted money.
- Processed cash, credit, debit and check payments.
- Completed store opening and closing procedures.
City, STATE, 07/2016 - Current
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Restocked counter supplies, including condiments, napkins and silverware.
- Delivered items to guest tables and addressed any requests/needs.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Provided information about menu and made suggestions based on taste, availability and price.
- Take many customer orders per day.
- Used cash register to perform cash, credit and debit transactions each day.
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
- Completed sales transactions, including all accepted forms of payment.
- Processed customer orders and accurately entered into order system.
- Provided information regarding menu items.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Took to-go orders by phone, answered customer questions and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
City, STATE, 12/2017 - 08/2018
- Attend one of the local elementary schools during the after-school hours from 3-6 and work with my coworkers to provide a fun and safe environment for the students who participate in the afterschool program.
- Maintained excellent attendance record, consistently arriving to work on time.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Monitored entrances and exits to maintain safety and organized environments.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Planned and guided age-appropriate tasks.
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Resume Overview
School Attended
- Manchester Community College
- Exeter High School
Job Titles Held:
- Store Clerk/Keyholder
- Server and Front Counter
- School Aged Child Care Program Assistant
Degrees
- AS
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