Store Clerk resume example with 2 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Knowledgeable retail team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items and processing payments. Results-driven and responsive to handling different requirements. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Skills
Storage Organization
Product Identification
Picking and Processing
Shipping and Packaging
Product Location
Honest and Ethical
Work Task Prioritization
Detail-Oriented
Complaint Resolution
Pricing and Markdowns
Shipment Procedures
Reliable and Responsible
Call Response and Transfer
Feedback Acceptance
Staff Supervision
Price Identification
Cooperative Attitude
Honest and Dependable
Customer Relations
Employee Training
Problem-Solving
Policies and Procedures
Problem Solving
Product Scanning
Inventory Stocking
Customer Transactions
Goal Setting and Achievement
Social Perception
Service Minded
Microsoft Office
Reporting and Documentation
Total Payment Calculation
Team Leadership
Creative Thinking
Adaptable and Flexible
Analytical Thinking
Team Collaboration
Relationship Building
Active Listening
Data Analysis
Education and Training
Kantipur International CollegeKathmandu,Nepal, Expected in ā ā:Bachelors in Hospitality And Catering Management - GPA:
Certifications
Google certification for Project Management.
Experience
Giant Eagle, Inc. - Store Clerk Newark, OH, 02/2021 - 02/2022
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received deliveries, scanned packages and updated orders in internal database.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Cashiered with two cash registers at once in tandem to maximize customer flow.
Counted different types of merchandise to comply with inventory control tag requirements.
Examined packages and goods for damage and notified vendors of replacement needs.
Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
Tracked inventory and conducted cycle counts to maintain accurate records.
Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Monitored product inventory levels to support completion of order requests and audits.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Answered phone calls to assist customers with questions and orders.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Assisted customers by providing information and resolving complaints.
Processed returned merchandise by strictly following store return and exchange procedures.
Checked personal identifications during alcohol and tobacco sales.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered customers' questions and provided information on store procedures or policies.
Remained aware of surroundings and secured cash to minimize loss potential.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Scanned items and checked pricing on cash register for accuracy.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find store items.
Vacasa - Waiter Koloa, HI, 02/2020 - 12/2021
Stocked server areas with supplies before, during and after shifts.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to ensure smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Reviewed daily specials, menu changes and service specifications.
Informed customers about specials, upselling additional food and drink items.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Collected tickets and followed proper cash-handling procedures.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
Relayed orders to service bar and kitchen via point-of-sale register system.
Suggested additional items to customers to increase restaurant sales.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Presented menus to patrons, answered questions about menu items and made recommendations.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Resolved customer concerns with friendly and knowledgeable service.
Set up dining room to meet hospitality and service standards.
Greeted customers, answered questions and recommended specials to increase profits.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Developed strong and lasting resident relationships.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Operated POS terminals to input orders, split bills and calculate totals.
Implemented sanitary food handling, holding and service protocols.
Documented food orders and ran items to guest tables in dining room.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Relayed orders and special requests to cooks.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Calculated accurate bill amounts and processed cash and credit card payments.
Designed emergency protocols to enhance customer and worker safety.
Presented menus to patrons and answered questions about menu items, making recommendations upon request.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Brewed coffee and distributed to guests.
Retrieved prepared orders from kitchen areas and promptly delivered to guests.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Addressed complaints to kitchen staff and served replacement items.
Presented food and beverages to guests at tables.
Whole Foods - Amazon Shopper Monterey, CA, 09/2020 - 08/2021
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Completed pickup and shopping orders for customers within local area.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Followed application instructions closely and reviewed deliveries to minimize errors.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
Maximized hourly rate by organizing shopping trips and planning efficient routes.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Assisted teammates with daily tasks during peak periods.
Suggested comparable products to replace out-of-stock items.
Asked store associates for help locating missing products.
Greeted customers and answered product or service questions.
Scanned items when pulling from shelves to update system stock information.
Secured and stored items until customer pickup.
Listened to customer needs to identify and recommend best products and services.
Epic - Sushi Chef Verona, WI, 10/2020 - 07/2021
Sanitized counters, knives, utensils, plates and other items used in food preparation.
Safely utilized knives and other sharp instruments to prepare fish for sushi-making.
Trained kitchen workers on culinary techniques.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Greeted restaurant guests arriving at establishment and explained special sushi items and options.
Conversed with patrons and explained different sushi menu items and what ingredients were used in preparation.
Managed food stock to fulfill orders within quality standards.
Packaged and labeled various forms of sushi, sides and spring rolls for sale to customers.
Prepared finfish, shellfish and fresh produce items to use in sushi.
Aided in merchandising techniques for sushi foods.
Measured and assembled ingredients required for preparing standard recipes.
Stored and properly handled raw or prepared foods and non-food supplies.
Assembled custom sushi rolls at request of customer.
Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
Streamlined kitchen processes to shorten wait times and serve additional guests.
Improved performance of team members resulting in high-quality meals produced daily.
Purchased ingredients from local farms to benefit environment and reduce costs.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Documented performance, safety and customer service needs to improve operations.
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