LiveCareer-Resume

store clerk resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly skilled in office administration. I offer comprehensive technical background and advanced knowledge of MS Word and Excel. Familiar with a host of database and windows systems. Expertise in identifying errors while proofreading data already entered into the system. Productive driven to accomplish data entry tasks on time or ahead of schedule. Data Entry Expert specializing in database systems. Successful at completing large scale projects under tight deadlines. Strong customer service skills.
Highlights
  • High customer service standards
  • Strong problem solving ability
  • Troubleshooting skills
  • Dedicated to process improvement
  • Conflict resolution proficiency
  • Proficient with Microsoft Office Suite
Education
, Expected in 1991 High School Diploma : General studies - GPA : General studies
, Expected in Ionia High School - Tuttle Rd Ionia MI 48846 : - GPA :
Accomplishments
Computed Data Reports
  • Provided required weekly, monthly and quarterly reports
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Scheduling
  • Facilitated onboarding of new and existing customers by scheduling appointments
  • Research
  • Multitasking
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records
  • Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Administration
    • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
    Preserved an accuracy of 90% during 13 years of employment.
  • Knowledge of filing system and can handle high-volume paperwork.
  • Routinely helped as many as customers each day in a high-volume retail
Experience
Trident Marketing - Store Clerk
Williamsfield, OH, 01/2016 - Current
Answered customers’ questions and addressed problems and complaints in person and via phone.
Opened and closed the stores garden center, which included taking cash drawers to cash room.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Informed customers about all product lines and services offered by the company.
Stocked shelves and carried merchandise out on the floor for customers.
Marked clearance products with updated price tags.
Bassett Furniture Industries Incorporated - Customer Service
Oklahoma City, OK, 01/2015 - 02/2016
  • Help customers sort products
  • Clean and organize building
  • Prepare products to be shipped or baled
  • Find buyers for products
  • Transfer products from drop offs to storage
  • Bale cardboard 
Lifestream - Data Entry/Edit/Record Retention
Glendale, AZ, 08/1999 - 08/2013
  • Scanned documentation and entered into the database.
  • Entered numerical data into databases in a timely and accurate manner.
  • Obtained scanned records and uploaded them into the database.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Added new material to file records and created new records.
  • Entry information for loans and mortgages Update customer information into database Open deposit accounts and savings Open safe deposit boxes and maintain them Open CD's and maintain them Edit information entered into database.
  • Verified that information in the computer system was up-to-date and accurate.
  • Eliminated outdated records by sending the records to be scanned.
  • Compiled statistical information for special reports.
  • Created monthly reports for records, closed terminated records and completed chart audits.
  • Updated departmental standard operating procedures and database to accurately reflect the current practices.
  • Processed confidential tax form information.
  • Identified and resolved system and account issues.
Metric Manufacturing Inc - Receptionist
City, STATE, 09/1997 - 09/1999
  • Entered numerical data into databases in a timely and accurate manner.
  • Assisted with receptionist duties, file organization and research and development.
  • Prepare folders for new employees Match checks with invoices Work with temp services to get new employees.
  • Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
Skills
Appointment setting, Basic computer skills, Customer Service, Data Entry, Edit, Filing, forms, MS Access, Excel, Works, Multi-tasking, Coding, Proofreading, Fast learner, receptionist, research, spreadsheet, team player, Word processing

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Resume Overview

School Attended

Job Titles Held:

  • Store Clerk
  • Customer Service
  • Data Entry/Edit/Record Retention
  • Receptionist

Degrees

  • High School Diploma
  • Ionia High School - Tuttle Rd Ionia MI 48846

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