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Store Clerk Resume Example

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STORE CLERK
Professional Summary
A motivated customer service specialist with over 7 years retail experience in a fast-paced, team-based environment. Also, a motivated real estate professional with skills at evaluating and marketing investment properties through large scale open houses, comparable property analysis and short sale and foreclosure statistics to realize the client's best possible financial Assisted customers with all their packaging and shipping needs via UPS to local and overseas destinations. Tracked personal and business packages for the company and customers via walk-in or telephone request. Competitive analysis Trusted key holder Strategic partnerships Creative problem solver Web-based reporting tools Quick learner Superior verbal and written communication skills Microsoft Suite program proficient Calm under pressure Strong client relations Analytical thinker Proficient in cash management PowerPoint presentations Shipping and receiving professional Exceptional attention to detail Cash flow management Natural leader Mediation capability Theft prevention training Stationary surveillance Security Guard License Superior customer service Electronic surveillance Investigation documentation
Skills
Work History
Store Clerk, 06/2014 to 11/2014
 The UPS Store – Pikesville, MD
  • I provided excellent customer service including advising customers about the various postal products, services and Communicated with personnel and management concerning the scheduling and set up for special events.
  • I provided excellent customer service in meeting, greeting and assisting guests for weddings, banquets, and special I sustained professionalism, strong work ethics, reliability and the ability to work independently and in a team-oriented I unloaded and inspected event equipment such as tables and chairs from trucks that arrived at Martin's West for catered Cashier (scanned customer purchases, processed customers cash or credit card payments, bagged items, processed Managed stocking shelves with shipping boxes and monitored inventory of supplies.
  • Maintained awareness of current UPS postal and shipping regulations, and policies.
  • best-value options for shipping.
  • Responsible for cash register operations.
  • Experience in operating passport machines, copiers, fax machines and UPS software.
Line Server, 03/2009 to 02/2011
 Quizno's – Randallstown, MD
  • Served customers in the restaurant; prepared sandwiches.
  • Ensured dining area was neat, clean and orderly for dine-in customers.
  • Provide superior customer service.
Real Estate Investment Analyst, Wealth Building Solutions - 11K Gywnns Mill Court – Owings Mills, MD
  • Provides analytic support on a wide variety of assignments Proficient at Market Research Review of Property operating statements Cash Flow modeling Property valuation Borrower credit review Preparation of loan briefs for investment committee approval.
Security Guard, Allied Barton – Baltimore, MD
  • Provided superior customer service Provided safety and security as assigned Maintained a professional attitude and appearance at all times Provided excellent leadership for other officers Maintain the up-keep of the facilities Materials Handler/Sort Handler FedEx BWI Airport - Cargo Building E Air Cargo Dr, Baltimore, MD 21240 Secured packages on the ramp for out-going aircraft Loaded packages for planes to be delivered Unloaded packages at decent times Maintained great team work on the ramp Maintained the up-keep for the package cans Proficient driving tugs for transporting of packages.
Hall Attendant, Martin's West – Windsor, MD
  • Assisted wait staff, bartenders and managers at onsite and offsite catering functions.
  • events.
  • environment.
  • I quickly learned new banquet procedures and order or protocol for a particular event.
  • events.
Customer Service Assistant, J.C. Penny – Owings Mills, MD
  • Provided outstanding customer service and support.
  • Greeted and assisted customers with item selections.
  • Ensured my assigned area was neat, clean and orderly for a pleasant shopping experience.
  • Responded to customer's questions in store or by telephone.
  • returns and exchanges).
Education
HVAC Certification: Community College of Baltimore County - 800 S Rolling Rd, Catonsville, MD 21228 Completed Courses in Heating, Ventilation, Air Conditioning and Refrigeration (HVAC) Program.:
Associate of Science: Communications, Howard Community College -
Communications
10901 Little Patuxent Pkwy Columbia, MD Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing Coursework in Professional Prospecting Skills Business Communications coursework:
High School Diploma:
New Town High School - 4931 New Town Blvd, Owings Mills, MD 21117 Competed all core high school courses:
Skills
Business Communications, Cash Flow, cash register, Cashier, credit, excellent customer service, customer service, driving, special events, fax machines, HVAC, inventory, leadership, Market Research, Marketing, Materials, modeling, neat, personnel and management, copiers, policies, Retail, safety, Sales, scheduling, shipping, Strategic, tables, team work, telephone, valuation
Additional Information
  • CERTIFICATIONS U.S Notary
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Resume Overview

Companies Worked For:

  • The UPS Store
  • Quizno's
  • Wealth Building Solutions - 11K Gywnns Mill Court
  • Allied Barton
  • Martin's West
  • J.C. Penny

School Attended

  • Howard Community College

Job Titles Held:

  • Store Clerk
  • Line Server
  • Real Estate Investment Analyst
  • Security Guard
  • Hall Attendant
  • Customer Service Assistant

Degrees

  • HVAC Certification: Community College of Baltimore County - 800 S Rolling Rd, Catonsville, MD 21228 Completed Courses in Heating, Ventilation, Air Conditioning and Refrigeration (HVAC) Program. :
    Associate of Science : Communications ,
    10901 Little Patuxent Pkwy Columbia, MD Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing Coursework in Professional Prospecting Skills Business Communications coursework :
    High School Diploma :
    New Town High School - 4931 New Town Blvd, Owings Mills, MD 21117 Competed all core high school courses :

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