LiveCareer-Resume

store clerk resume example with 12+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Service-oriented Warehouse/C.S.R. with 5 plus year background in Customer service and Warehouse. Core competencies include attention to detail, integrity and goal driven as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Skills
  • Administration and Management
  • Equipment Monitoring Critical Thinking
  • Operation Monitoring Quality Control
  • Instructing Instructing
  • Judgment and Decision Making Customer and Personal Service
  • Production and Processing
  • Automobiles, Receiving
  • Balance, Recording
  • Changing bed linens, Repairs
  • Cash register, Safety
  • Coaching, Sales
  • Oral, Sales reports
  • Critical Thinking, Shipping
  • Client, Staffing
  • Clients, Store manager
  • Customer service, Tables
  • Database management, Team work
  • Decision Making, Transportation
  • Direction, Word processing
  • Train employees, Written
  • Fax machines
  • Filing
  • Home care
  • Instructing
  • Inventory
  • Laundry
  • Materials
  • Prepare meals
  • Meetings
  • Exchange
  • Mail
  • Money
  • Office equipment
  • Provide patients with help
  • Personnel
  • Phone systems
  • Copiers
  • Quality
  • Quality Control
  • Read
Work History
06/2015 to Current Store Clerk Mhc Equity Lifestyle Properties | East Stroudsburg, PA,
  • Operate computerized cash register system to process sales data, close out cash register and balance daily receipts with daily sales reports as well as make bank deposits.
  • Design shelf and floor displays.
  • Act as store manager during absence.
  • Open and close store as well as maintain security.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
07/2012 to 05/2015 Warehouse Supervisor Colorado Boxed Beef Company | Port Everglades, FL,
  • Assists warehouse manager in daily operations.
  • Establish and maintain designated work areas and arrange as needed.
  • Ensure proper working condition of work areas, grounds and equipment.
  • Worked with manager to ensure acccuracy, timely shipping and receiving of all work materials and finished products.
  • Monitor and maintain live inventory as well as end of day keeping inventory current at all times.
  • Perform other duties as required by the nature of the position or as requested by management.
  • Use computers for various applications, such as database management or word processing.
  • Manage projects or contribute to committee or team work.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Review work throughout the work process and at completion to ensure that it has been performed properly.
  • Conduct staff meetings to relay general information or to address specific topics, such as safety.
  • Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
02/2008 to 04/2012 CSR Manager The Escape Game | Bloomington, MI,
  • Manage daily operations of customer service center.
  • Receive calls and emails from customers and clients e.g.
  • Queries, request, orders and complaints.
  • Ensure all relevant communications, records and data are updated and recorded.
  • Monitor random calls to improve quality.
  • Minimize errors and track operative performance.
  • Organize staffing, including shift patterns and number of staff required to meet demand.
  • Coaching, motivating and retaining staff and coordinating weekly bonuses.
  • Organize and supervise activities such as the processing of incoming and outgoing mail.
  • Hire and train employees, and evaluate their performance.
  • Organize and supervise activities such as the processing of incoming and outgoing mail.
  • Issue and cash money orders.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
08/2016 to 03/2020 Low Voltage Technician Valcor Communications | City, STATE,
  • Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
  • Identified problematic components and wiring issues and applied troubleshooting techniques.
  • Trained newly hired Apprentices on proper installation of low voltage wiring systems.
  • Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
  • Followed standards and procedures to maintain safe work environment.
  • Provided outstanding customer service.
  • Maintained positive relationships with all customers.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Read blueprints and schematics to correctly place equipment.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
Education
Expected in High School Diploma | American Academy, Miami, FL GPA:

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Resume Overview

School Attended

  • American Academy

Job Titles Held:

  • Store Clerk
  • Warehouse Supervisor
  • CSR Manager
  • Low Voltage Technician

Degrees

  • High School Diploma

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