Store Associate Resume Example Boscovs Department Store

STORE ASSOCIATE

Summary

Hello iam Natasha AKA Tosha and I just wanted to tell you a little about myself. I'm very energetic and dependable employee looking to use my experience working with people to become a part of a successful team.

Skills

Strong Verbal Communication

Team Leader

Client/ Vendor Relations

Easy/ Fast Learner

Inventory Report Generation

Project Management

Team Player

Experience

Store Associate
Selinsgrove , PABoscovs department store /Oct 2018 to Dec 2018

Maintained current store, product and promotional knowledge to drive consistent sales.
Processed payments and maintained accurate drawers to meet financial targets.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Increased customer service feedback scores [Number]% by delivering outstanding service to [Number] customers daily.
Managed cash register operations using POS system, including processing sales and returns.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Promoted customer satisfaction by [Action] and [Action].
Assisted average of [Number] customers per day in finding or selecting items.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Engaged shoppers, providing assistance and information on merchandise and product features.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Gas Station Clerk
Northumberland , PAValero Gas Station /Jan 2018 to Oct 2018

Sold store items and vehicle services to customers.
Attended to gas spills and accidents promptly and according to established guidelines.
Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Refilled outdoor window maintenance stations with cleaning supplies and [Type] items.
Processed gas and amenities payments.
Prepared daily records of food and gas sales and balanced register drawers.
Checked gas dispensers for leaks or malfunctions and repaired faults.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Operated cash register, collected payments and provided accurate change.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Stayed up to date on current item discounts to support promotions.
Processed customer payments quickly and returned exact change and receipts.
Answered phone calls to assist customers with questions and [Type] orders.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Counted product stock to maintain inventory records.
Arranged updated promotional displays every [Timeframe].
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Properly verified customer identification for alcohol or tobacco purchases.

Grounds Crew Worker
Northumberland , PAAction Tree Service/Aug 2011 to Aug 2017

Planned and cultivated designer lawns and gardens to enhance backyard lawns.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Deployed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
Pruned trees and bushes to improve visibility and shapes.
Read and followed landscaping plans to install plants and fixtures for residences and businesses.
Applied weed and pest control chemicals to protect customer lawns.
Arranged shrubs and flowers to create landscape effects.
Created plans and blueprints to design custom gardens and beds.
Removed poison ivy and other harmful plants while wearing protective gear.
Planted bulbs, bushes, trees and flowers to enhance environment.
Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Reviewed design plans and instructions and completed work according to specifications.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Operated landscaping equipment to maintain grounds and remove trees.
Removed and properly disposed of debris to maintain worksite safety.
Operated and maintained basic landscaping equipment and vehicles.
Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.

Lead Waitress
Sunbury , PAAmerican legion post 201/Jun 2005 to Aug 2010

Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Served over [Number] tables at once while supervising staff of [Number] servers.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Implemented new POS system and trained [Number] staff members of effective use.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Calculated charges, issued table checks and collected payments from customers.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Increased [Type] product sales by effectively designing new menus and training [Number] employees on effective salesmanship.
Collaborated with host, bus person and cook to serve up food and beverage options.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Designed schedules for [Number] front of house employees, adapting schedules based on seasons, days and employee availability.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.

Education and Training

High School DiplomaShikellamy High SchoolJun 2009Sunbury, PA

Certificate For Criminal Justice : Criminal JusticeSun Tech And Career N Technology CenterJun 2009Newberline, PA

Resume Overview

Companies Worked For:

Boscovs department store
Valero Gas Station
Action Tree Service
American legion post 201

School Attended

Shikellamy High School
Sun Tech And Career N Technology Center

Job Titles Held:

Store Associate
Gas Station Clerk
Grounds Crew Worker
Lead Waitress

Degrees

High School Diploma
Certificate For Criminal Justice : Criminal Justice

Store Associate Resume Example

Resume Score: 80%

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