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Store Associate Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 6 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Available Nights, Weekends and Holidays
  • Energy and Physical Stamina
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills
  • Retail Metrics and Goals
  • Ability to Lift 40 pounds
  • Merchandise Recommendations
  • Item Ticketing and Pricing
  • Engaging with Diverse Customers
  • Loss Prevention
  • Computer Proficiency and Microsoft Office
  • Building Customer Relationships and Loyalty
  • Flexible Hours
  • Merchandising and Display
  • Customer Service
  • Sales and Promotions
  • Attention to Detail
  • Reliable and Responsible
Experience
04/2020 to 03/2021 Store Associate Home Depot | Mableton, GA,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Prepared products by adding tags and readying pallets for restocking.
  • Greeted and assisted customers in locating items and completing purchases.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Served customers to boost revenue and improve retention rates.
03/2020 to 03/2021 Store Associate Dash In | Crownsville, MD,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Responded to customer questions about products and services.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Greeted and assisted customers in locating items and completing purchases.
04/2016 to 03/2020 Bartender Great Wolf Lodge | Tannersville, PA,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Planned and updated menus to accommodate customer preferences.
  • Produced and balanced daily and weekly sales reports.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
Education and Training
Expected in 07/1997 High School Diploma | ESPA, CUBA, GPA:
Expected in 01/2016 LICENCIA | ABC BARTENDING SCHOOL, Miami, FL, GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Full Professional
Negotiated:

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85Good

Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • ESPA
  • ABC BARTENDING SCHOOL
Job Titles Held:
  • Store Associate
  • Store Associate
  • Bartender
Degrees
  • High School Diploma
  • LICENCIA

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