Responsible and friendly [Job Title] able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
POS system operation
Customer assistance
Payment processing
Planning and coordination
Experience
Store Associate, 09/2012 to Current Whole Foods Market – Hartsdale, NY,
Bagged, wrapped and packaged purchases according to customer needs.
Maintained current store, product and promotional knowledge to drive consistent sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Processed payments and maintained accurate drawers to meet financial targets.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Answered questions about current promotions and resolved issues according to store policies.
Managed cash register operations using POS system, including processing sales and returns.
Offered coupons and special deals to increase quantity of customer spending [Number]%.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Exercise Physiologist, 11/2011 to 12/2011 Catholic Health Initiative – Missouri Valley, IA,
Educated patients and family members on cardiac rehabilitation exercise recovery plans.
Apply strong nutritional knowledge to individualized, proactive lifestyle guidance for patients pursuing health and recovery from [Type] conditions.
Customized conventional physical therapy techniques to meet specific needs of individual patients.
Administered cardiac stress testing to patients as part of cardiology practice.
Used physical testing equipment such as balance, surface EMG, ECG, balance and gas analysis systems.
Reviewed medical records of patients prior to visits to determine physical limitations, precautions and contra-indications.
Worked closely with cardiac and pulmonary rehab patients in clinical setting to promote healthy exercise regimes for recovery from major health events.
Administered massage as well as heat, water, ice, electrical, and light stimulation as part of therapeutic programs.
Reviewed patient progress against expectations and recommended updates to treatment plans.
Explained program testing procedures related to examining cardiovascular diseases and conditions.
Designed individualized exercise plans to improve physical fitness and strength.
Evaluated and assessed patients to establish measurable goals to promote restoration of functional abilities.
Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
Managed and maintained equipment used in physical therapy and exercise programs.
Assisted patients with physical movements to help restore function and lessen pain and disability.
Monitored patient responses to medications and exercises and adapted to individual requirements.
Responded proactively and properly to all situations requiring exercise cessation.
Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.
Identified contraindications and abnormal patient responses to exercise.
Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Gathered and tracked vital signs and patient history.
Interviewed and examined patient to obtain vital statistics and gain better understanding of injuries and medical conditions.
Conducted exercise stress tests for patients of varying ages to identify arrhythmias.
Created and oversaw individualized programs for long-term fitness and recovery.
Deli Clerk, 10/2010 to 11/2011 Festival Foods – Mount Pleasant, WI,
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Checked signage and pricing to verify accurate displays on counters and in cases.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Cross-trained in other kitchen positions to support team and meet customer needs.
Cleaned utensils, dishes and glasses for customer use.
Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Accepted and processed cash, check, card and mobile payments, maintaining [Number]% accuracy rate.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
Documented and entered special orders for event catering and party trays using [Software].
Created aesthetically pleasing food arrangements for special orders and party trays.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Education and Training
Bachelor of Science: Exercise Physiology, Expected in 11/2010 Central Michigan University - Mount Pleasant, MI GPA:
High School Diploma: , Expected in 06/1997 Port Huron Northern High School - Port Huron, MI GPA:
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