Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Efficient all around associate skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Talented, with strong background in retail as well as deeply Passionate about automtives. Soon I hope to fulfill my dream to be an auto mechanic.

Skills
  • POS system operation
  • Payment processing
  • Customer assistance
  • Cash handling accuracy
  • Merchandising knowledge
  • Retail loss prevention
  • Team player mentality
  • Superb time management
  • Cash register operation
  • Customer- and service-oriented
  • Energetic self-starter
  • Excellent communication skills
  • Reliable and punctual
  • Outgoing personality
Experience
12/2019 to Current Store Associate 7-Eleven, Inc. | Portland, OR,
  • Worked with off-site locations to find desired items for customers.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Promoted customer satisfaction by [Action] and [Action].
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
  • Assisted average of [Number] customers per day in finding or selecting items.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
04/2019 to 11/2021 Cashier Sims Metal | Richmond, VA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
01/2019 to 04/2019 Store Associate 7-Eleven, Inc. | Prosper, TX,
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Assisted average of [Number] customers per day in finding or selecting items.
Education and Training
Expected in 06/2019 High School Diploma | Berkeley High School, Berkeley, CA GPA:
Expected in Associate of Science | Automotive Technology College Of Alameda, Alameda, CA GPA:

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Resume Overview

School Attended

  • Berkeley High School
  • College Of Alameda

Job Titles Held:

  • Store Associate
  • Cashier
  • Store Associate

Degrees

  • High School Diploma
  • Associate of Science

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