Store Associate Resume Example Lidl

STORE ASSOCIATE

Professional Summary

I am a dedicated worker, who prefers working in a low-stress environment with clearly defined goals. If I'm given a list of things needing done, then I will single-mindedly finish that list in the most efficient way possible.

Skills

Retail transactions processing
POS systems
Organization
Customer service

Microsoft applications proficiency
Problem Resolution
Communications
Creative Problem solving

Work History

Store Associate, 03/2018 to 07/2020
Lidl – Spartanburg, SC

Greeted customers, helped locate merchandise and suggested suitable options.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Used POS system to process sales, returns, online orders and gift card activations.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Actively engaged customers to provide general assistance and information on store merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Answered questions about store policies and concerns to support positive customer experiences.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Store Associate, 08/2010 to 07/2011
GameStop – Hendersonville, NC

Greeted customers, helped locate merchandise and suggested suitable options.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Used POS system to process sales, returns, online orders and gift card activations.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Approached browsing customers to initiate conversations to determine buying preferences.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Actively engaged customers to provide general assistance and information on store merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Answered questions about store policies and concerns to support positive customer experiences.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Technician, 05/2007 to 08/2007
Laptops R Us – Hendersonville, NC

Completed all job reports and logs immediately following service calls.
Assist in developing specialized fixtures, test equipment and procedures for failure analysis.
Meticulously tracked all parts and devices used on each service call.
Determined maintenance requirements and assigned repairs to qualified employees.
Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
Maintained quality assurance and customer satisfaction objectives.
Repaired devices ranging from laptops to personal electronics like iPods.

Signal Intelligence Analyst, 10/2003 to 08/2005
US Army – Fort Carson, CO

Responded to emergencies with speed, efficiency and knowledgeable assistance.
Briefed command on readiness, equipment status and enemy locations on daily basis to enable sound decision making.
Achieved 97% on all physical fitness evaluations and agility testing over 2 years.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Analysed captured signals to get intelligence and information on enemy movements and plans.
Organized and oversaw the company level supply room, equaling to millions of dollars in inventory.

Education

Associate of Arts: General Education/Transfer, Expected in 12/2021
Palomar College - San Marcos, CA

Associate of Arts: Game DevelopmentCentral Piedmont Community College - Charlotte, NC

Some College (No Degree): Mechanical EngineeringBlue Ridge Community College - Flat Rock, NC

Resume Overview

Companies Worked For:

Lidl
GameStop
Laptops R Us
US Army

School Attended

Palomar College
Central Piedmont Community College
Blue Ridge Community College

Job Titles Held:

Store Associate
Technician
Signal Intelligence Analyst

Degrees

Associate of Arts : General Education/Transfer , Expected in 12/2021
Associate of Arts : Game Development
Some College (No Degree) : Mechanical Engineering

Store Associate Resume Example

Resume Score: 80%

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