LiveCareer-Resume

store associate resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am a dedicated worker, who prefers working in a low-stress environment with clearly defined goals. If I'm given a list of things needing done, then I will single-mindedly finish that list in the most efficient way possible.

Skills
  • Retail transactions processing
  • POS systems
  • Organization
  • Customer service
  • Microsoft applications proficiency
  • Problem Resolution
  • Communications
  • Creative Problem solving
Work History
Store Associate, 03/2018 - 07/2020
Office Depot Caguas, PR,
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Store Associate, 08/2010 - 07/2011
Office Depot Calhoun, GA,
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Technician, 05/2007 - 08/2007
Lithia Motors Kennewick, WA,
  • Completed all job reports and logs immediately following service calls.
  • Assist in developing specialized fixtures, test equipment and procedures for failure analysis.
  • Meticulously tracked all parts and devices used on each service call.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
  • Maintained quality assurance and customer satisfaction objectives.
  • Repaired devices ranging from laptops to personal electronics like iPods.
Signal Intelligence Analyst, 10/2003 - 08/2005
US Army City, STATE,
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Briefed command on readiness, equipment status and enemy locations on daily basis to enable sound decision making.
  • Achieved 97% on all physical fitness evaluations and agility testing over 2 years.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Analysed captured signals to get intelligence and information on enemy movements and plans.
  • Organized and oversaw the company level supply room, equaling to millions of dollars in inventory.
Education
Associate of Arts: General Education/Transfer, Expected in 12/2021
-
Palomar College - San Marcos, CA,
GPA:
Status -
Associate of Arts: Game Development, Expected in
-
Central Piedmont Community College - Charlotte, NC,
GPA:
Status -
: Mechanical Engineering, Expected in
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Blue Ridge Community College - Flat Rock, NC
GPA:
Status -

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Resume Overview

School Attended

  • Palomar College
  • Central Piedmont Community College
  • Blue Ridge Community College

Job Titles Held:

  • Store Associate
  • Store Associate
  • Technician
  • Signal Intelligence Analyst

Degrees

  • Associate of Arts
  • Associate of Arts
  • Some College (No Degree)

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