Store Associate Resume Example
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STORE ASSOCIATE
Professional Summary
I am a dedicated worker, who prefers working in a low-stress environment with clearly defined goals. If I'm given a list of things needing done, then I will single-mindedly finish that list in the most efficient way possible.
Skills
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Work History
Store Associate, 03/2018 to 07/2020
Office Depot – Caguas , PR
Office Depot – Caguas , PR
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Used POS system to process sales, returns, online orders and gift card activations.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Store Associate, 08/2010 to 07/2011
Office Depot – Calhoun , GA
Office Depot – Calhoun , GA
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Used POS system to process sales, returns, online orders and gift card activations.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Technician, 05/2007 to 08/2007
Lithia Motors – Kennewick , WA
Lithia Motors – Kennewick , WA
- Completed all job reports and logs immediately following service calls.
- Assist in developing specialized fixtures, test equipment and procedures for failure analysis.
- Meticulously tracked all parts and devices used on each service call.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
- Maintained quality assurance and customer satisfaction objectives.
- Repaired devices ranging from laptops to personal electronics like iPods.
Signal Intelligence Analyst, 10/2003 to 08/2005
US Army – City , STATE
US Army – City , STATE
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Briefed command on readiness, equipment status and enemy locations on daily basis to enable sound decision making.
- Achieved 97% on all physical fitness evaluations and agility testing over 2 years.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Analysed captured signals to get intelligence and information on enemy movements and plans.
- Organized and oversaw the company level supply room, equaling to millions of dollars in inventory.
Education
Associate of Arts: General Education/Transfer, Expected in 12/2021
Palomar College - City
Palomar College - City
Associate of Arts: Game DevelopmentCentral Piedmont Community College - City
Some College (No Degree): Mechanical EngineeringBlue Ridge Community College - City, State
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Resume Overview
School Attended
- Palomar College
- Central Piedmont Community College
- Blue Ridge Community College
Job Titles Held:
- Store Associate
- Technician
- Signal Intelligence Analyst
Degrees
- Associate of Arts : General Education/Transfer , Expected in 12/2021
Associate of Arts : Game Development
Some College (No Degree) : Mechanical Engineering
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