LiveCareer-Resume

store associate resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Strategic [Job Title] with established experience in retail environments. Recognized for excellence in customer service and positive communication style. Successful in utilizing upselling techniques to drive profitability. Personable Retail Assistant with [Number] years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Driven [Job Title] successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Dependable [Type] professional enthusiastically seeking [Job Title] opportunity in which to apply knowledge of bakery sales operations and display case creativity. Bringing [Number] years of excellent customer service and performance in related roles. Accustomed to going above and beyond to reach team goals and objectives. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. [Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill]. Amicable [Job Title] actively pursuing a Bakery Clerk opportunity to utilize [Number] years of experience in customer-facing roles. Well-versed in maintaining a clean and organized display case appearance and managing kitchen chores as directed. Industrious Bakery Clerk bringing [Number] years of industry experience to contribute immediate value to [Company] team. Accustomed to providing excellent customer service and utilizing POS systems to process sales transactions. Personable bakery professional offering expertise in company menu items and suggesting catered solutions to meet customer needs. Skilled in cleaning and using bakery equipment and assisting with bakery tasks. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • POS system operation
  • Customer assistance
  • Payment processing
  • Organization
  • Teambuilding
  • Communication
  • Supervision
  • Maintenance & Repair
  • Work ethic
  • Reliable and trustworthy
  • Decision-making
  • Basic Math
  • Multitasking
Experience
Store Associate, 11/2021 - Current
Petco Chesterfield, MI,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Drove sales by successfully employing upselling and cross-selling strategies.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
  • Recruited, hired and trained new staff to develop with excellent product knowledge
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Greeted and assisted customers in locating items and completing purchases.
  • Managed cash register operations using POS system and processed sales and returns.
  • Prepared products by adding tags and readying pallets for restocking.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assessed conflicts and identified solutions for clients promptly.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Helped customers select products best fitting personal needs.
  • Disposed of expired and overripe items to eliminate health risks.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assessed floor displays to restock merchandise.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Received and processed cash and credit payments for in-store purchases.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Recommended merchandise to customers based on needs and preferences.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted customers with product, promotion and policy information.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Educated customers on product and service offerings.
  • Utilized strong customer service skills to meet and exceed sales goals [Number]%.
  • Checked out customers by processing payments and bagging items.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
Attractions Host, 10/2015 - 11/2018
Worlds Of Fun Doswell, VA,
  • Answered guest queries and satisfied customer concerns to improve overall customer satisfaction.
  • Guided guests into following protocols to maintain safe environment.
  • Worked swiftly to handle and resolve emergency situations to create safe environment for guests and team members.
  • Directed guests to other attractions, locations and events throughout park.
  • Served as resource for guests with concerns, challenges and questions with park facilities.
  • Loaded and unloaded guests from attractions quickly and efficiently to enhance flow of guests through attraction.
  • Operated attraction with friendly demeanor to draw in park attendees.
  • Reported strange or suspicious behavior to security staff in order to keep staff and customers safe and comfortable.
  • Checked guest restraints thoroughly in accordance with park policy and to minimize accidents.
  • Managed and manipulated controls and tower position of attraction with attentiveness.
  • Enacted emergency stops quickly in event of accidents or problems with attraction.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Responded to guest questions about current facility events and future offerings.
  • Complied with health and sanitation practices and procedures.
  • Processed admission payments and provided tickets.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Greeted patrons at [Type] events and collected tickets.
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
  • Determined authenticity and applicability of presented tickets.
  • Declined to admit patrons without ticket or unable to conform to [Type] policies.
Ride Operator, 01/2009 - 10/2015
Adventure City City, STATE,
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Operated attraction equipment precisely to concur with operational procedures.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Checked seatbelts of riders to maximize safety and manage risk.
  • Inspected equipment to detect wear and tear and noted parts needing immediate repair.
  • Pulled down safety bars and secured riders according to specified attraction details.
  • Attended offered trainings to build customer service and problem-solving skills.
  • De-boarded passengers for safety to repair attraction equipment for optimal operation.
  • Addressed [Type] issues to patron satisfaction, escalating more critical problems to management.
  • Operated [Type] ride with attention to proper functioning and safety as guests get on and off ride.
  • Fastened patrons' safety belts and bars to prevent injuries during ride.
  • Collected ride tickets and tracked number of patrons each day.
  • Adhered to standard operating procedures and complied with safety and quality processes.
  • Erected barriers in front of ride to admit correct amount of persons to loading platform.
  • Obtained CPR and First Aid certifications to maintain guest safety in emergency situations.
Education and Training
Associate of Applied Science: Optics, Expected in 05/2009
-
American Career - Anahiem, Ca,
GPA:
Status -
  • Completed continuing education in [Subject]
  • [Number] GPA
Associate of Science: Surgical Technology, Expected in
-
American Career - Anaheim, CA,
GPA:
Status -
  • Completed continuing education in [Subject]
  • [Number] GPA
  • Completed coursework in [Subject], [Subject] and [Subject]
: Agricultural Education, Expected in
-
Mt. San Antonio College - Walnut, Ca,
GPA:
Status -
  • Completed professional development in [Subject]
  • Major in [Subject]
  • Completed continuing education in [Subject]
  • [Number] GPA
: Business, Expected in
-
De Anza College - Cupertino, CA
GPA:
Status -
  • Completed professional development in [Subject]
  • Major in [Subject]
  • Completed continuing education in [Subject]
  • [Number] GPA
  • [Student Organization or Club Name] Member
  • Completed coursework in [Subject], [Subject] and [Subject]
  • Minor in [Subject]
Accomplishments
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Exceeded sales goals by an average of [Number]% in [Year]
  • Promoted to [Job Title] due to [Action] and [Action] that achieved [Result].
Additional Information
  • I have five years dealing with a below the knee prosthetic and would love it if i could continue my journy working with prosthetics.
Certifications
  • [Area of certification] Training - [Year]
  • Certified [Job Title], [Company Name] - [Year]
  • [Area of certification], [Company Name] - [Year]
,

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Resume Overview

School Attended

  • American Career
  • American Career
  • Mt. San Antonio College
  • De Anza College

Job Titles Held:

  • Store Associate
  • Attractions Host
  • Ride Operator

Degrees

  • Associate of Applied Science
  • Associate of Science

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