LiveCareer-Resume

store associate resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in Sephora industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


Detail-orientated Assembler adept at interpreting blueprints, working with others, and meeting production deadlines. Skilled at quickly learning new processes, and technologies . Self-motivated with strong organisational and time management abilities.

Skills
  • Ability to professionally communicate and work cooperatively with others
  • Good Manual dexterity and strong attention to detail
  • Customer Interaction
  • Customer Retention Strategies
  • Loss Prevention Goals Monitoring
  • Responding to Difficult Customers
  • Understanding Customer Needs
  • Cash Handling
  • Building Customer Trust and Loyalty
  • Strong Communication and Interpersonal Skills
  • Merchandise Recommendations
  • Stocking and Replenishing
  • Excellent Written and Verbal CommunicationCalm and Professional Under Pressure
  • Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
  • Blueprint reading and basic math skills
  • Ability to work independently
  • Able to work well with others in fast paced environment
Education
Southern New Hampshire University Manchester, NH, Expected in 10/2022 Bachelor of Science : Business Administration - GPA :
  • Completing professional development in healthcare administration
Savanna High School Anaheim, CA Expected in 06/2014 High School Diploma : - GPA :
Work History
Ppg Industries, Inc. - Store Associate
Owensboro, KY, 10/2021 - Current
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Executes excellent sales floor merchandising and selling.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Resolved concerns with products or services to help with retention and drive sales.
Brown & Brown, Inc. - Underwriting Assistant
Kansas City, MO, 04/2021 - 05/2021
  • Verified data integrity and accuracy.
  • Reviewed applications for California Grant and reports from loss control specialists to determine risks.
  • Completed daily logs for management review.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Copied, logged and scanned supporting documentation and placed all information in client files.
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Reviewed credit reports, financial statements and transactions to verify accuracy and completeness
General Electric - Assembler/Tester
Kapolei, HI, 10/2018 - 08/2020
  • Performs moderately complex assembly functions utilizing mechanical skill, hand and power tools, mechanical/electronic tools, test equipment, assembly fixtures, and inspection measurement equipment in manufacturing environment.
  • Records test results on data forms using moderately complex electrical equipment and flow measurement devices.
  • Interprets blueprints, engineering orders, assembly routes, test specifications, service bulletins, customer requirements, and quality directives.
  • Ensures all equipment is calibrated in accordance with calibration schedule.
  • Performs touch‐up or full surface painting of parts with finishing materials such as paint, lacquer, glaze, etc.
  • Mixes paint and cleans parts.
  • Produces and inspects assemblies that conform to product specifications.
  • Performs lock-wiring and safety wire installation.
  • Mix and apply various sealants and adhesives.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Disassembled, reassembled and corrected changeover
Country Meadows Retirement Communities - Caregiver
Bethlehem, PA, 03/2016 - 09/2018
  • Made daily rounds to several homes of patients and administered daily care based on doctors' instructions.
  • Responsible for performing routine medical instructions and any routine medical equipment maintenance at patients' homes.
  • Spent time with patients who were bed ridden to keep them smiling and content.
  • Attended to any daily medical care that patients needed.
  • Built strong relationships with clients to deliver emotional support and companionship
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
  • Transported patients via wheelchair to and from rehabilitation and daily activities
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Savanna High School

Job Titles Held:

  • Store Associate
  • Underwriting Assistant
  • Assembler/Tester
  • Caregiver

Degrees

  • Bachelor of Science
  • High School Diploma

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