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Store Associate Resume Example

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STORE ASSOCIATE
Professional Summary

Knowledgeable (store associate) fluent in (English) and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales. Reliable (store associate) offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly (store associate) with reputation for exceeding all performance benchmarks in retail settings. Expertise in (cart-pushing) and (cashier). Independent worker with great communication and organizational skills. Comfortable collaborating in team environments. Reliable and upbeat (store associate) successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Multi-talented (store associate) consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Retail Transactions Processing
  • Sales
  • Inventory Control
  • Invoicing
  • Client Needs Assessment
  • Cash Handling
  • Store Merchandising
  • Product Knowledge
  • Product Location
  • New Product Information
  • Packaging
  • POS Systems
  • Shipping and Receiving
  • Food Preparation
  • Sales Goals
  • Guest Services
  • Repair
  • Cleaning
  • Customer Complaint Resolution
  • Product Sales
  • Materials Transport
Work History
Store Associate | 03/2018 to 04/2018
Walmart - Perris, CA
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Increased product appeal and customer experience by interacting directly with (5-8) customers per (hour).
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Warehouse Associate | 08/2017 to 10/2017
Amazon - Moreno Valley, CA
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Worked safely around moving machinery.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Simplified shipping and receiving processes, which boosted productivity (95)%.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Consistently lifted materials weighing as much as (50-75lbs) pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Assembled and filled more than (250) shipments per day and prepared all shipping documentation.
  • Completed over (300) customer orders each day in warehouse setting.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Volunteered to assist warehouse associate with all projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Performed inventory control, such as counting and stocking merchandise.
  • Entered quantity received against purchase order in computer system.
  • Compared received packages against shipping documents.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Operated PC and RF-based computer systems for inventory management.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Operated box or straight trucks and cargo vans.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using (RF) to update system.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Caregiver | 06/2012 to 06/2014
Inland Christian Home Inc. - Ontario, CA
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Assisted patients with self-administered medications through [Action] and [Action].
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
  • Transported [Number] patients daily via wheelchair to and from rehabilitation and daily activities.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Education
Rancho Verde High School - Moreno Valley, CA | High School Diploma05/2011
Mount San Jacinto College - San Jacinto, CA | Bachelor of ScienceEconomics, Expected in 05/2030
Certifications
  • First Aid/CPR Certified
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Resume Overview

Companies Worked For:

  • Walmart
  • Amazon
  • Inland Christian Home Inc.

School Attended

  • Rancho Verde High School
  • Mount San Jacinto College

Job Titles Held:

  • Store Associate
  • Warehouse Associate
  • Caregiver

Degrees

  • Rancho Verde High School - Moreno Valley , CA | High School Diploma
    Mount San Jacinto College - San Jacinto, CA | Bachelor of Science

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