store associate resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.

Dedicated student interested in applying excellent communication and interpersonal skills to a teller role.

Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

  • QuickBooks
  • Collections and Invoice Processing
  • Bookkeeping Operations
  • Month-End Documentation
  • Verbal and Written Communication
  • Microsoft Excel
  • Attention to Detail
  • Time Management
  • Proactive and Self-Motivated
  • Precision and Accuracy
  • Relationship Building
  • Building Customer Relationships and Loyalty
  • Inventory Management
  • Flexible Hours
  • Store Policies and Procedures
  • Cash Handling
  • Honest and Ethical
  • Team Cooperation
  • Store Opening and Closing
Store Associate, 03/2023 to Current
PetcoManchester, CT,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Answered telephone to give callers store information and look up order details.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Maintained attractive merchandise displays to maximize purchases.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Followed loss prevention guidelines to deter theft.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payment.
Accounting Assistant, 04/2021 to 01/2022
Lutheran Family Services Rocky MountainsDenver, CO,
  • Reconciled or entered report discrepancies found in financial records.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Reconciled computer reports with manually maintained ledgers.
  • Compiled audit reports for expenditures, profits and losses to provide transparency.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
Teller Associate, 06/2015 to 09/2015
Selco Community Credit UnionBend, OR,
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
  • Maintained confidentiality of bank records and client information.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Processed sales transactions to prevent long customer wait times.
  • Directed specific questions to appropriate branch personnel.
  • Delivered exceptional service to customers in person or over telephone.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Assistant Store Manager, 06/2012 to 06/2015
Williams-Sonoma, Inc.Princeton, NJ,
  • Formed and sustained strategic relationships with clients.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Maintained inventory by checking merchandise to determine levels.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Delegated work to staff, setting priorities and goals.
  • Coached and developed store associates through formal and informal interactions.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Education and Training
Bachelor of Accountancy: , Expected in 11/2022 to Escuela Superior Politécnica De Chimborazo - Ecuador,
  • ESL Course at Hudson County Community College
Native/ Bilingual
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Resume Overview

School Attended

  • Escuela Superior Politécnica De Chimborazo

Job Titles Held:

  • Store Associate
  • Accounting Assistant
  • Teller Associate
  • Assistant Store Manager


  • Bachelor of Accountancy

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