SEARCH

Store Associate Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
STORE ASSOCIATE
Summary

People-oriented Shift Leader effective in successfully executing new initiatives. Committed to creating a workplace culture that is consistent with the organization's mission and values. Looking for a new role where hard work and dedication will be highly valued.

Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player offering a positive and cooperative attitude.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Training and mentoring
  • Issue and conflict resolution
  • Lead generation
  • Dependable and reliable
  • Cash handling accuracy
  • Proficient in MS Office
  • Strong communication skills
  • Detail-oriented
  • High-end fashion knowledge
  • High-energy attitude
  • Adaptive team player
  • Excellent multi-tasker
  • Superior organization skills
  • Resolution-oriented
  • Relationship selling
  • Negotiations
Experience
Company Name | City, StateStore Associate11/2020 - Current
  • Answered questions about current promotions and resolved issues according to store policies.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Worked with off-site locations to find desired items for customers.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Company Name | City, StateVolunteer09/2019 - Current
  • Maintained up-to-date and accurate program files and records.
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Sat with patients in need of companionship and emotional support.
  • Educated residents and families about available services and resources.
  • Welcomed customers and answering questions to provide excellent customer service.
Company Name | City, StateSales Representative09/2020 - 02/2021
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Company Name | City, StateShift Manager07/2018 - 11/2020
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Increased overall team efficiency and productivity.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Cross-trained in every store role to maximize operational knowledge.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Managed and mentored staff members.
  • Documented receipts, employee hours and inventory movements.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed day-to-day operations, including supervision and assignment delegation for team.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Education and Training
University Of North Carolina At Charlotte | City, StateBachelor of Science in Community PsychologyExpected in 05/2021
  • Community Psychology Learning Community Member
  • 3.2 GPA
  • Major in Psychology
  • Minor in Anthropology
  • National Honor Society Member
North Carolina A & T State University | City, StateSome College (No Degree) in Psychology
  • 3.6 GPA
  • Ranked in Top 15 % of class
  • Major in Psychology
  • Chancellor List Honoree Fall Semester of 2017 and Spring of 2019
  • Dean's List Honoree Fall Semester of 2018 and Spring of 2018
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University Of North Carolina At Charlotte
  • North Carolina A & T State University

Job Titles Held:

  • Store Associate
  • Volunteer
  • Sales Representative
  • Shift Manager

Degrees

  • Bachelor of Science in Community Psychology
    Some College (No Degree) in Psychology

Similar Resumes

View All
Store-Associate-resume-sample

Store Associate

Elmhurst, Illinois