store assistant resume example with 5+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Summary
- I am a determined hard-worker. My life goal is to work somewhere within the Criminal Justice system.
- Responsible and mature assistant manager who thrives in fast-paced environments. Enjoys working as part of a team to achieve goals.
Skills
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Work History
Store Assistant, 02/2018 - Current
Circle K Stores, Inc. – Coon Rapids, MN
Circle K Stores, Inc. – Coon Rapids, MN
- Remained calm and composed even in situations where customers became angry or upset.
- Addressed customer issues immediately to guarantee swift resolution.
- Enthusiastically greeted customers when they entered the store, offering assistance with whatever they needed.
- Mentored new sales associates to contribute to the store’s positive culture.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Responded to customer questions and requests in a prompt and efficient manner.
- Verified that all customers received receipts for their purchases.
- Preserved a perfect attendance record for entire work period.
- Responded to customer concerns with friendly and knowledgeable service.
- Engaged with customers in a sincere and friendly manner.
- Built relationships with customers to increase likelihood of repeat business.
- Answered customer telephone calls promptly and in an appropriate manner.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Monitored security and handled incidents in a calm and professional manner.
- Communicated clear expectations and goals to each team member.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Prioritized helping customers over completing other routine tasks in the store.
- Actively pursued personal learning and development opportunities.
- Identified potential shoplifters and alerted management.
Hostess, 06/2017 - 08/2017
Hei Hotels & Resorts – Parsippany, NJ
Hei Hotels & Resorts – Parsippany, NJ
- Operated communications equipment.
- Handled customer complaints with poise and grace, immediately resolving issues by contacting the manager.
- Followed checklists for shift start and end to help with smooth transitions.
- Observed tables to promptly respond to requests and refill beverages.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Waitress, 06/2017 - 08/2017
Marriott International – Irvine, CA
Marriott International – Irvine, CA
- Maintained clean dining room, lobby and service areas at all times.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Delivered quality service by providing a warm and welcoming environment.
- Resolved guest complaints quickly and efficiently.
- Handled customer complaints with poise and grace, immediately resolving issues by contacting the manager.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Developed and maintained positive working relationships with others to reach business goals.
Cashier, 06/2016 - 08/2016
Vacasa – Kamas, UT
Vacasa – Kamas, UT
- Checked drawer to ensure adequate cash and coin for transactions.
- Bagged items to prevent fragile products from being damaged or broken.
- Bagged merchandise in careful and efficient manner to minimize damage.
- Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
- Processed payments by check, cash, debit and credit and maintained accurate drawers.
- Engaged customers warmly and provided immediate and dedicated assistance.
- Kept checkout areas clean and neat to maintain a professional appeal.
- Created and maintained cash reports at end of each shift.
- Welcomed and greeted 100s of customers daily.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Greeted customers in a timely fashion while quickly determining their needs.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Alerted customers to upcoming sales events and promotions.
Education
High School Diploma: , Expected in 2017
Penn Foster High School - Pennsylvania
Penn Foster High School - Pennsylvania
- Member of Penn Foster Alumni
Criminal Justice Technology, Expected in N/A
Piedmont Community College - Roxboro, NC
Piedmont Community College - Roxboro, NC
Have not yet got my degree in this field but am currently working towards it.
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Resume Overview
School Attended
- Penn Foster High School
- Piedmont Community College
Job Titles Held:
- Store Assistant
- Hostess
- Waitress
- Cashier
Degrees
- High School Diploma
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