LiveCareer-Resume

store assistant resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Personable Sales expert with [Number] years in [Industry] retail sales and customer service. Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns. Attentive Store Assistant skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable.

Skills
  • Loss prevention
  • Customer assistance
  • Merchandising
  • Relationship selling
  • Dispute mediation
  • Merchandising knowledge
  • Inventory control procedures
  • Cash handling accuracy
  • Written and oral communication skills
  • Customer service
  • Market research and analysis
  • Outgoing personality
  • Inventory management
  • Product Sales
  • Documentation and recordkeeping
  • Excellent communication skills
  • Sales expertise
  • Client account management
  • Customer- and service-oriented
  • Energetic self-starter
  • Reliable and punctual
  • Listening skills
  • Money handling
  • Verbal/written communication
  • Team player mentality
  • POS system operation
  • Money Transfer Systems
  • Financial records analysis
  • Cash register operation
  • Superb time management
Experience
01/2019 to Current
Store Assistant Vestas Minneapolis, MN,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Warmly welcomed all customers and offered assistance with browsing and purchasing needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Brought customer issues to immediate attention of store manager/owner to promote quick and effective resolution.
  • Placed items in bags and thanked customers, while processed payments.
  • Assisted customers with finding correct sizes for garments and showed accessories to complete outfits.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Negotiated and closed deals with minimal oversight.
09/2009 to 11/2011
Childcare Provider The Edge Fitness Clubs Norwalk, CT,
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Secured indoor and outdoor premises to protect children under care.
  • Improved group and individual behavior by employing positive management strategies.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Incorporated music and art activities to encourage creativity and expression.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Assisted children in development of social, communication and problem-solving skills.
  • Recorded information about behavior, food service and medication dispensing.
  • Enforced rules to teach manners and maintain safe environment.
  • Kept children safe and secure at all times.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Maintained organized and clean classroom and work areas.
07/2000 to 07/2011
Cashier Home Depot Adelaide, WA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Inspected items for damage and obtained replacements for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Received payments for items purchased or bills paid and issued receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Education and Training
Expected in 05/2000 to to
High School Diploma:
Hart High School - Hart, TX,
GPA:

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Resume Overview

School Attended

  • Hart High School

Job Titles Held:

  • Store Assistant
  • Childcare Provider
  • Cashier

Degrees

  • High School Diploma

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