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staffing specialist marketing manager resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Driven and decisive offering 10 years of customer service experience as well as managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy. Great with digital marketing and sales marketing knowledge.

Skills
  • Employee training and orientation
  • Conflict management
  • Conflict mediation
  • Program Administration
  • Contract negotiation expertise
  • Staff training and motivation
  • Account development and networking
  • Project management
  • Cost control
  • Human capital management
  • Personnel engagement
  • Benefits administrator
  • Personnel recruitment
  • Excel
  • Microsoft
  • Minutes
  • Quick books
  • Digital marketing
  • Communication
  • Typing
  • Spanish / reader / writer
  • Outlook
  • Organization
Experience
Staffing Specialist /Marketing Manager, 08/2022 - Current
HireQuest Direct Staffing City, STATE,
  • Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
  • Created interview questionnaires, assessment guidelines and onboarding processes to provide efficiency at each hiring phase.
  • Administered applicant tracking system (ATS) database to input, update and maintain candidate details.
  • Developed guidelines for position qualification requirements and rating system to measure and identify best-fit candidates.
  • Saved money by recruiting high-profile account providers and negotiating cost-saving contracts.
  • Expanded regional provider network and met adequacy goals by determining network capacity and recruiting new practitioners.
  • Contacted all job applicants to inform them of their application status.
  • Defined recruitment quotas, developed marketing budgets and maintained staffing levels to achieve recruitment goals.
  • Maintained current calendar of job fairs and employment opportunities in each state.
  • Developed relationships with field team to assist in developing pool of candidates for up to 80+ stores.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Scheduled or conducted new employee orientations.
  • Conferred with management to develop or implement personnel policies or procedures.
  • Prepared or maintained employment records using human resources management system software.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Analyzed employment-related data and prepared reports.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
Administrative Assistant /Staffing Specialist, 12/2021 - 08/2022
Snelling Staffing Services City, STATE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Responded effectively to sensitive inquiries or complaints.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained accurate department and customer records.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Processed financial documents, contracts, expense reports and invoices.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Prepared weekly certified payroll reports by processing timecards for paychecks.
  • Developed administrative staff by providing information, educational opportunities and experiential growth opportunities.
  • Used computer or voice recorder to compose and transcribe notes and meeting minutes.
  • Prepared payroll documents and maintained databases for financial offices.
  • Oversaw company database and verified accurate updates and proper file management.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.
Book Keeper /Human Resources Manager, 04/2021 - 12/2021
NPSG City, STATE,
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Held exit interviews and documented information discussed with employees.
  • Cultivated community relations with referral agencies to maintain strong applicant flow.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Recruited new employees and built relationships, driving visibility.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Responded effectively to sensitive inquiries or complaints.
  • Scheduled appointments, meetings and events for management staff.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education and Training
Associate of Science: Nursing, Expected in 05/2026
-
El Paso Community College - El Paso, TX
GPA:
Status -
High School Diploma: , Expected in 05/2013
-
Americas High School - El Paso, TX
GPA:
Status -

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Resume Overview

School Attended

  • El Paso Community College
  • Americas High School

Job Titles Held:

  • Staffing Specialist /Marketing Manager
  • Administrative Assistant /Staffing Specialist
  • Book Keeper /Human Resources Manager

Degrees

  • Associate of Science
  • High School Diploma

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