Dedicated in providing great costumer care, and provide great quality of care. Proficient in diverse programs services, and willing and able connect community resources to underserved communities. Able to provide vocational assessments and maintaining case files. Experienced in helping individuals with mental health and CPS history. Well organized and hardworking planner looking for a challenging position.
Skills
Compelling leadership skills
Technical: Microsoft Excel, Access, Java, HTML, Outlook, Blackbaud, Powerpoint
Rapport and relationship building
Critical Thinker
Exceptional communication skills.
Creating Marketing Content for Consumers
Cross-cultural sales background
Language: Fluent Spanish
Experience
Sr. District Executive, 03/2014 - 09/2021 City Of Dallas, Tx – Dallas, TX,
Maintained authenitc relationships with high-profile clients and effectively managing service issues.
Conducted IC5 Campaigns
Maximized fundraising by creating a top-level steering committee.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Cultivated strong professional relationships with donors and key clients to drive long-term business development.
Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
Boosted profit margins by effectively managing expenses, and budget
Coordinated Daily Field Reports (DFRs).
Exceeded sales goals by 121% using consultative and value-driven approach.
Operated Blackbaud, HCAD, LINKEDIN, and other platforms.
Rehab Clinician, 12/2010 - 03/2014 Mental Health Mental Retardation Authority Of Harris County – City, STATE,
Adhered to HIPAA confidentiality requirements by safeguarding files.
Created client treatment plans based on assessments and goals.
Referred clients to external resources for additional support.
Developed and optimized treatment plans to help clients continue to progress.
Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Accurately documented all observations, interventions, and concerns in patient charts.
Educated patients, families, and caregivers on diagnosis, treatment management.
Equipped patients families with tools to achieve and maintain optimal mental health.
Developed clinical treatment plans.
Managed a high caseload.
Documented and filed patient health reports and charts.
Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
Worked closely with medical team staff.
Caseworker II, 10/2008 - 11/2010 Texas Department Of Family Protective Services – City, STATE,
Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
Maintained updated progress notes and case record, and documented progress in recreational activities, treatment plans, and education.
Conducted intake interviews, including bio-psycho-social assessments, to determine clients' eligibility and suitability for program.
Coordinated case management functions through placement monitoring, crisis intervention and discharge planning.
Offered emergency response, family support and case management to meet individual child objectives.
Composed affidavits when conducted removal of a child from a home.
Reported to family courts any immediate concerns that warranted removal of child.
Education and Training
Bachelor of Arts: Psychology, Expected in 05/2007 - University of Houston - Houston, TX, GPA:
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