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Sr. Administrative Support, Patient Financial Services Resume Example

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SR. ADMINISTRATIVE SUPPORT, PATIENT FINANCIAL SERVICES
Professional Summary
A high-performance and results-driven Medical Staff Management and Administrative Professional with a proven record of Administrative Support skills in various Medical facilities.
Skills
Transcription
Microsoft Office
Type 55 WPM
Outlook
Lotus Notes
Medical Subpoena Processing		 ERP
CIRIUS
PFM
MD Staff
Share Point Administrator
Medical Terminology
Work History
Sr. Administrative Support, Patient Financial Services, 03/2012 to 10/2014
City of Hope Medical Center – Duarte, CA
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Created detailed expense reports and requests for capital expenditures.
  • Assistant to the Sr. Director of Patient Financial Services. Arrange Conference travel for 3 Managers and one Director. Scheduled meetings for Sr. Management and assisted with meeting materials and agendas. 
  • Transcribed and distributed meeting minutes to appropriate individuals. Created and maintained computer-based filing and organization systems for records, reports and documents.  
Executive Assistant, 12/2011 to 01/2012
Office Team - California Public Radio – Los Angeles, CA.
  • Coordinated Development projects that support the fundraising operations of SCPR, and provided administrative support to the Vice President of Development.
  • Processed checks and stock gifts.
  • Coordinate preparation for Development, Governance and Board of Trustees meetings.
  • Schedule meetings as required for the department.
  • Prepare materials for the Development Committee and Board meetings and a variety of department calendars including VP Development, Master of Events.
  • Manage calendars for Vice President and Asst Vice President of Development Department.
Interim Executive Management Assistant To Director of Women's Heart Center , 10/2011 to 11/2011
Act I Personnel - Cedars Sinai Medical Center – Los Angeles, CA
  • Provided executive support for a prominent Cardiologist, Dr.
  • C.Noel Bairey Merz, The Director of the Women's Heart Center at Cedars-Sinai Medical Center.
  • Maintained heavy calendar entries with various management entities for the physician.
  • Coordinated heavy travel details with multiple trips both domestic and internationally.
  • Coordinated meetings with various entities throughout the country via teleconference with close attention to detail and multiple time zones.
  • Reconciled reimbursements and honorariums for speaking engagements and clinical lectures both domestically and internationally.
  • Responded in a timely manner to email requests for the physician.
  • Coordinated media requests and requests regarding high profile individuals and organizations.
  • Performed standard administrative duties related to the department.
Executive Administrative Assistant, 03/2011 to 08/2011
ROSE INTERNATIONAL - Kaiser Permanente – Pasadena, CA
  • Provided support for Physician in Charge and the Assistant Physician in Charge, Dr. Peter Khang, and Program Director of the Fellowship Program, Dr.Susan Wang.
  • Assisted with coordination of the fellows in the Geriatric and Palliative Care program in conjunction with the KP Los Angeles GME department.
  • Coordinated meetings, recorded and administered minutes for department meetings.
Interim Executive Administrative Assistant, 01/2011 to 02/2011
APPLEONE-City of Hope – Duarte, CA.
  • Responsibilities were to edit correspondence, communications, presentations and other documents, file and retrieve documents and reference materials.
  • Conduct research, assemble and analyze data to prepare reports and documents, manage and maintain executives schedules, appointments and travel arrangements.
  • Arrange and coordinate meetings and record, transcribe and distribute minutes of meetings.
  • answer and manage incoming calls, implement improvements where necessary, manage calendar and PDA.
Interim Medical Staff Coordinator, 08/2010 to 11/2010
NTS STAFFING – Panorama City, CA
  • Responsible for coordination and oversight of 4 Medical Staff Services Departments, Sections and committees including physician and allied health credentialing and recredentialing.
  • Meeting management, licensure and flow of information from medical staff committees through the Medical Executive Committee and the Governing Board. 
  • Coordinated allied health professionals and assists with JCAHO Survey preparation for the medical staff/leadership function, which includes staff and medical staff education regarding accreditation standards. 
  • Worked closely with medical staff leaders, hospital administration, and legal counsel with regard to medical staff and bylaws issues.        
Medical Staff Coordinator, 12/2009 to 08/2010
MEDICAL STAFF SERVICES REGISTRY – Irvine, CA
  • Contract Medical Staff Coordinator a long-term care facility in Los Angeles.
  • Responsible for coordination and oversight of 4 Medical Staff Services Departments, Sections and committees including physician and allied health credentialing and recredentialing, meeting management, licensure and flow of information from medical staff committees through the Medical Executive Committee and the Governing Board. 
Medical Staff Coordinator, 06/2009 to 12/2009
HOLLYWOOD PRESBYTERIAN MEDICAL CENTER – Los Angeles, CA
  • Responsible for coordination and oversight of 13 Medical Staff Services Departments, Sections and committees including physician and allied health credentialing and recredentialing, meeting management, licensure and flow of information from medical staff committees through the Medical Executive Committee and the Governing Board.
  • Coordinates allied health professionals and assists with JCAHO Survey preparation for the medical staff/leadership function, which includes staff and medical staff education regarding accreditation standards.
  • Worked closely with medical staff leaders, hospital administration, and legal counsel with regard to medical staff and bylaws issues.
Medical Staff Coordinator, 05/2008 to 06/2009
ST. VINCENT MEDICAL CENTER – LOS ANGELES, CA
  • Administrative support for twenty-four (24) clinical department/section and medical staff committees, including meeting management, i.e.
  • Preparation of agendas, meeting minutes, attendance reporting and appropriate follow-up executed in a manner consistent with and compliant with medical staff and hospital bylaws and rules, regulatory and accreditation agencies requirements and standards.
  • Responsible for all communication appropriate to the charges of the medical staff services department between.
  • Clinical department/section and committee chairs and hospital administration as well as preparation and distribution of the medical staff's monthly calendar.
Office Coordinator, 09/2005 to 05/2008
ST. VINCENT MEDICAL CENTER LOS ANGELES – Los Angeles, CA
  • As administrative assistant to the Director of Preoperative Services, responsibilities and duties included.
  • preparation of all departmental correspondence to vendors and department physicians: creation of PowerPoint.
  • presentations: preparation of financial statements using Excel software; departmental meeting management.
  • utilizing appropriate Microsoft Office programs; and custodial responsibility for departmental personnel files.
  • Also responsible for the coordination of all departmental education in-services; maintenance of allied health and medical staff credential files and associated credentialing activities; and, assistance with departmental preparation for CMS, DHS and Joint Commission accreditation surveys.
Education
MFA: Theatre Arts , 1994
University of Illinois, Champaign-Urbana - Urbana, IL
    Theater Arts 
  • Emphasis in Acting and Arts Education
Bachelor of Arts: Business Management, 1990
Dillard University - New Orleans, LA
Certificate: HIM Coding , Current
Santa Barbara City College - Santa Barbara, CA
Affiliations
International Association of Administrative Professionals, American Association of Health Information Management, Member of Delta Sigma Theta Sorority, Incorporated.
Accomplishments
  • Provided Administrative Support to 2 Directors, 3 Managers, and a staff of 47.
  • Developed a process for maintaining costs and streamlining office supplies.
  • Developed a system for tracking vendor invoices and payments prior to ERP implementation.
Skills
Administrative assistant, administrative support,  Attention to detail, Business correspondence, Customer service, edit, email, filing, financial statements, Director,  medical terminology, Meeting planning, Microsoft Office programs, PowerPoint presentations, personnel, Problem Solver, Scheduling, Travel arrangements.
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Resume Overview

Companies Worked For:

  • City of Hope Medical Center
  • Office Team - California Public Radio
  • Act I Personnel - Cedars Sinai Medical Center
  • ROSE INTERNATIONAL - Kaiser Permanente
  • APPLEONE-City of Hope
  • NTS STAFFING
  • MEDICAL STAFF SERVICES REGISTRY
  • HOLLYWOOD PRESBYTERIAN MEDICAL CENTER
  • ST. VINCENT MEDICAL CENTER
  • ST. VINCENT MEDICAL CENTER LOS ANGELES

School Attended

  • University of Illinois, Champaign-Urbana
  • Dillard University
  • Santa Barbara City College

Job Titles Held:

  • Sr. Administrative Support, Patient Financial Services
  • Executive Assistant
  • Interim Executive Management Assistant To Director of Women's Heart Center
  • Executive Administrative Assistant
  • Interim Executive Administrative Assistant
  • Interim Medical Staff Coordinator
  • Medical Staff Coordinator
  • Office Coordinator

Degrees

  • MFA : Theatre Arts , 1994
    Bachelor of Arts : Business Management , 1990
    Certificate : HIM Coding , Current

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