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shift key holder resume example with 2+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature.

Cashier and Key holder specialized in retail and customer service environments. Strong leader with excellent history of training new employees in effective sales strategies.

Articulate professional talented at monitoring and managing customer service experience in all departments. Recognized for maintaining current and accurate knowledge of product features, benefits and availability. Excellent decision-making, multitasking and leadership abilities.

Skills
  • Employee training
  • Merchandising
  • Money Transfer Systems
  • Good communication skills
  • Clean and professional
  • Team leadership experience
  • Computer literate
  • Customer outreach
  • Creating store processes
  • Leadership development
  • Team management
  • Communication
Experience
04/2020 to 07/2021 Shift Key Holder Lehigh Valley Hospital & Health | Scranton, PA,
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Calculated bill totals and tax amounts.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings 100%.
  • Evaluated transactions for suspected fraud.
08/2018 to 02/2019 Floyd County Schools (lunch Lady) Kelly Services | City, STATE,
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Improved training to reduce knowledge gaps and eliminate performance roadblocks.
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Established new workflow and employee training processes to improve operational efficiency.
  • Developed and maintained strong business relationships between departments.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Optimized supply chain to reduce materials costs and improve distribution.
05/2013 to 12/2013 CNA Calhoun Healthcare Assisted Living | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Comforted patients and provided each with reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Provided support with bathing, toileting, grooming, and washing.
  • Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Assisted over 11 residents with daily needs, personal hygiene, dressing and facility transfers.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Watched over patients to identify potential symptoms of medical conditions.
  • Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Charted patient blood pressures, temperatures, blood sugar levels and vitals.
  • Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
  • Used sterile techniques to prepare patients for procedures.
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Cultivated strong value-added relationships with patients by delivering medical expertise.
  • Provided pre- and post-operative care to 11 patients per week.
Education and Training
Expected in 05/2009 High School Diploma | Gordon Central High School, Calhoun, GA GPA:
Expected in 05/2013 Certificate of Completion | CNA CNA School of Calhoun , Calhoun, GA GPA:

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Resume Overview

School Attended

  • Gordon Central High School
  • CNA School of Calhoun

Job Titles Held:

  • Shift Key Holder
  • Floyd County Schools (lunch Lady)
  • CNA

Degrees

  • High School Diploma
  • Certificate of Completion

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