(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Results-focused and highly driven Service Cashier with experience processing monetary and credit card transactions and completing and closing service and repair orders and parts transactions for customers. Crafts quality customer experiences and maintains customer satisfaction by answering incoming service calls, scheduling appointments and making outgoing calls to confirm next day service appointments. Demonstrates strong attention to detail by inspecting every service order for proper completion and filing service records timely and accurately.

  • Product restocking
  • Money handling
  • Check cashing
  • Cash register systems
  • Cash Handling
  • Multi-tasking ability
  • Product knowledge
  • Heavy lifting
  • Cash balancing
  • Basic math skills
  • Purchase assistance
  • Credit card processing
  • Drawer management
  • Inventory management
  • Product and service sales
  • Cash register skills
  • Store merchandise stocking
  • Refunds and exchanges
  • Customer assistance
  • Cleaning and sanitizing
Roane County High School Spencer, WV , Expected in 05/2016 High School Diploma : - GPA :
Work History
Ken Garff - Service Cashier
Beach, State, 11/2019 - Current
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
  • Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of all service functions.
  • Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
  • Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
  • Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
  • Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
  • Verified over $3000 of cash and credit payments daily.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Served needs of more than 30 customers in busy work environment.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Freedom Mortgage - Receptionist
Tampa, FL, 02/2018 - 11/2019
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Cargill - Sales Floor Associate Cashier
Burbank, CA, 11/2017 - 01/2018
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Educated customers on promotions to enhance sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers with prompt and polite support in-person and via telephone.
Handimart - Food Handler
City, STATE, 02/2017 - 11/2017
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained high customer satisfaction levels by preparing orders accurately.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Set up kitchen every morning, including turning on equipment, cutting ingredients and stocking workstations.
  • Received, unpackaged and stored incoming food deliveries.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Maintained composure and work quality while under stress.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.

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School Attended

  • Roane County High School

Job Titles Held:

  • Service Cashier
  • Receptionist
  • Sales Floor Associate Cashier
  • Food Handler


  • High School Diploma

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