Server /Customer Service Cashier Resume Example Chipotle

SERVER /CUSTOMER SERVICE CASHIER

Skills

Education and Training

05/2018

High School Diploma

Saint Catharine AcademyBronx, New York

BBA - Psychology Pre-Med

Iona CollegeNew Rochelle, New York

Dean's List Honoree

Summary

Outgoing individual. Keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Talent for adapting to change and independently handling customer issues.

Hardworking individual with proven relationship-building and time management abilities in fast-paced environments. Quickly clear and reset tables, restock supplies and clean up spills.Successful at handling large crowds. Strive to meet and remember the "regulars" to promote loyalty to our location. Experienced bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service. Highly versatile and adaptable to fast-paced, changing environments with discerning customers and high standards.

High-energy and Collaborative, as well as efficient in handling simultaneous tasks.

Most importantly, keeping customers happy and contributing time and abilities toward team success.

Experience

Server /Customer Service CashierChipotle | Bronx, New York01/2020 - 11/2020

Provided assistance with purchases signing up for rewards programs.
Learned roles of other positions to provide coverage and keep store operational such as Line Backer, Cook, Server.
Resolved issues regarding customer complaints and concerns.
Completed daily recovery tasks to keep areas clean and neat such as my Lobby and my station.
Trained new employees in cashiering procedures, while also offering assistance in resolving any issues.
Properly verified customer identification for alcohol purchases.
Wiped down tables, my station, sweep the floor to remove debris and maintain cleanliness and well presentation.
Welcomed and greeted customers with a smile.
Processed customer payments quickly and returned exact change as well as receipts.
Helped customers find online orders from Doordash, Postmates or the online chipotle app answering questions and offering advice.
Processed all sales transactions accurately and promptly to prevent long customer wait times so people can get their food efficiently.
Wrapped items and bagged food properly.
Assisted customers with promotional offers (depending on the day for instance: halloween's BOO-rito deal, teacher appreciation day: buy one, get one, nurse appreciation.)
Inspected items for damage and reported issues to supervisor to throw out merchandise and obtain replacements for customers.
Offering assistance to help decide what to eat.
Educated guests on specials and menu.
Managed closing duties, including restocking items and reconciling cash drawer.
Prepared and maintained tortilla and salsa station by checking temperatures, restocking food and monitoring potential avenues of contamination.
Assisted individuals in selecting meal options and recommended alternative items.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep lobby well-supplied.
Completed opening and closing checklists, including emptying trash, cleaning lobby and station, and restocking.
Communicated effectively with kitchen staff regarding customer needs and other special requests.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Prepared food such as rice, corn, salad dressing, As well as cutting the lemons, and the making of chips.

Sales AssociateWindsor | Bronx, New York01/2020 - 03/2020

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Demonstrated products to customers to complete their look to capture sales.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Mixed and matched paints according to customer specifications and provided an alternative if clothing was not found.
Helped customers sign up for loyalty programs.
Used register to ring up customer purchases, process payments and issue receipts.
Assisted customers by finding needed items and checking inventory for items at other locations.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

ReceptionistEssential Realty Group | Bronx, New York12/2019 - 03/2020

Sorted incoming mail and directed to correct personnel each day.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Took accurate messages for staff and management to facilitate open and speedy communication.
Kept office clean and organized to offer positive first impression to every visitor.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Greeted customers, answered general questions.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Scheduled appointments based on availability.
Answered telephones and directed calls to appropriate staff members.

Resume Overview

Companies Worked For:

Chipotle
Windsor
Essential Realty Group

School Attended

Saint Catharine Academy
Iona College

Job Titles Held:

Server /Customer Service Cashier
Sales Associate
Receptionist

Degrees

High School Diploma
BBA - Psychology Pre-Med

Server /Customer Service Cashier Resume Example

Resume Score: 80%

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