Senior Recruiting Manager, Store Operations Resume Example Company Name

Lacey Moy

Summary

Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Performance-oriented Senior Recruiting Manager 13 bringing years of related experience and proven skills in facilitating innovation and process implementation. Diplomatic in building consensus and driving competitive growth with high-quality candidates. Excellent negotiation, planning and program management abilities. Skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training, creating innovative ideas / processes teams to meet and exceed objectives.

Skills

Project management
Program implementation
Employee engagement
Training development

Leadership development
Decision-making
Organizational skills

Experience

Company Name | City, StateSenior Recruiting Manager, Store Operations 10/2020 - Current

Defined and documented hiring procedures and enforced adherence to standards. Analyzed recruiting procedures to identify opportunities for improvement.
Monitored recruitment KPIs against inclusivity standards and worked to continuously close gaps.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training on topics such as effective prospecting, sales negotiations and presentation development.
Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
Developed a Hourly Temp Process in 3 days to support absenteeism at Stores and hire exceptional talent during a global pandemic.
Subject matter expert for new and tenured leadership, providing training on interviewing and onboarding tactics, to ensure best practice.
Developed several best practices, including quick apply platforms and digital interviewing systems, adopted at the system level to improve candidate experience and reduce time to fill.
Partnered with regional Talent Development teams to implement centralized Leadership Recruiting process across the company.
Lead out on creating SLA's for regions and recruiter to better serve these areas.

Company Name | City, StateSenior Recruiter10/2016 - 01/2020

Established and oversaw recruiting department with 21-member staff, including Recruiter, Associate Recruiters, and Coordinators.
Led recruitment team and trained, mentored and developed new advisors.
Re-created hiring goals and objectives in difficult markets to address staffing issues.
Developed a centralized recruitment process and sourcing strategy for 250+ stores for hourly positions.
Developed KPI's and metrics for stores and recruiters to define success in recruiting
Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
Planned and executed recruitment events to bring in area candidates.
Increased recruiting network by leveraging industry contacts and internet mining resources, Indeed and LinkedIn.
Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
Re-created hiring goals and objectives in difficult markets to address staffing issues.

Company Name | City, StateIn-Store Leasing Manager 10/2013 - 10/2016

Received, checked and processed applications for new leases.
Wrote and filed reports each day on current leasing activities.
Trained staff on compliance, policies and procedures to maximize success.
Created and managed effective marketing strategies.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Increased occupancy through dynamic marketing initiatives.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Managed day-to-day operations for 113 parking lot tenants, 26 specialty leasing tenants, 19 agricultural leases, and 14 billboard leases.
Achieved highest possible net operating income by implementing cost control and revenue improvement programs.

Company Name | City, StateStore Director06/2008 - 10/2013

End-to-end business owner for Center Store Department operations within the store to include: Grocery, GM/Drug Store, Cosmetics, Shelf Edge, Wine, Healthy Living, and Wareroom Operations
Developed and trained team on Inventory Management Initiatives for drugstore and grocery
Accountable for food safety and compliance within center store departments
Ensured best practices and HEB standard operating procedures were consistently applied to meet store budget and achieve key metrics
Developed new process to reduce shrink in areas of opportunity
Challenged team to lead the Partner Development Series at store level
Accountable for successful execution of Displays On Line (DOL), Event Order Management (EOM) and Planned Display Program (PDP), and provided actionable feedback on their quality
Reached Top Scores & Sales in Operations Review Team Audit
Selected Store Leader to interview and select SORM candidates
Provided analysis of products sales versus previous year and comparable stores to determine trends and drive incremental sales in certain categories/ sku's
Achieved goals through collaboration with management to drive sales and minimize expenses
Resolved daily customer, vendor, and partner concerns
Developed training plans for Partners based on analysis of current training needs and company expectations

Education and Training

Texas A&M University | City, StateBachelor of Science in Poultry Science05/2008

Resume Overview

School Attended

Texas A&M University

Job Titles Held:

Senior Recruiting Manager, Store Operations
Senior Recruiter
In-Store Leasing Manager
Store Director

Degrees

Bachelor of Science in Poultry Science

Senior Recruiting Manager, Store Operations Resume Example

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