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senior produce clerk resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Efficient skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in environments. Dependable with terrific work ethic and expertise in managing and in quick-paced settings. Drove customer loyalty by promptly offering assistance. Established commitment to engaging customers. Motivated individual with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over years in produce and deli department management. Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and and training . Motivated to learn, grow and excel .

Skills
  • Stocking and replenishing
  • Price checking
  • Operations support
  • Hospitality service expertise
  • Retail Sales
  • Quality control guidelines
  • Price tagging and shelf labeling
  • Merchandise organization
  • Management interaction
  • Product processing
  • Food preparation and safety
  • Safety standards and protocols
Work History
03/2016 to Current
Senior Produce Clerk Sprouts Farmers Market Sparks, NV,
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Supported promotional plans by updating signage with price changes.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted customers with price checking and finding requested items in store.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number Performed daily inventory checks of merchandise on hand,
  • Maintained safe, neat and clean working environment at all times.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Operated various types of equipment including balers, power jacks and slicing machines.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Checked aisles and areas for spills or issue and notified for quick clean-up.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Hauled and items from stock, using equipment and placed on correct store shelves.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
05/2011 to 03/2016
Customer Service Associate City Of Farmington Nm Farmington, NM,
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Entered customer interaction details in to track requests, document problems and record solutions offered.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Skilled using cash register including processing sales discounts and refunds.
  • Provided management with daily log report on calls, complaints, resolutions, order statuses, and escalations.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Greeted customers entering store and promoted sales or special programs.
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in % decrease in cancellations.
  • Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than customers each day.
  • Helped customers every by approaching conversations with positive attitude and .
  • Boosted sales revenue by skillfully promoting diverse options.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Developed customer service improvement initiatives that decreased customer wait times
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Worked with other customer support teams to develop consistent and equal high-quality levels of support.
  • Processed purchases and handled payment transactions using POS system.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
08/2004 to 12/2009
Salon Owner Algonquin Hair Studio City, STATE,
  • Maintained staff records, including work schedules, payroll, and salaries.
  • Arranged for regular maintenance services for all beauty equipment.
  • Maintained daily, monthly and quarterly records of costs and revenue.
  • Oversaw daily salon operations and performed general salon tasks.
  • Worked with new employees to enforce account management protocols and customer service standards and optimize performance.
  • Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs.
  • Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
  • Sustained operational efficiency, employee performance levels and customer service standards to increase overall spa profits
  • Conducted internal audits of spa finances and completed basic accounting functions, including payment collection and bank reconciliations, to maintain accurate records.
  • Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving issues.
Education
Expected in
Associate of Arts: Business Administration And Management
College of DuPage - Glen Ellyn, IL
GPA:

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Resume Overview

School Attended

  • College of DuPage

Job Titles Held:

  • Senior Produce Clerk
  • Customer Service Associate
  • Salon Owner

Degrees

  • Associate of Arts

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