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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced Medical Assistant seeking to obtain a position into which I may be provided the opportunity to utilize my clinical, administrative, and analytical skills for the purpose of contributing to the success at delivering professional health care. Known for my attention to detail, and dedication to provide excellent patient care and customer service.

    Licenses

    CPR Certification, Medical Assistant, Registered Phlebotomy

    Skill Highlights
    • Excellent time management, customer service, and team player skills
    • Experience in a multi-physician medical practice
    • Trained and managed a staff of 6 employees efficiently and effectively
    • Superb veni-puncture and phlebotomy skills
    • Extremely knowledgeable of OSHA/HIPPA and CLIA laws/guidelines
    • Experience with front office task/multiple EMR Systems/ICD'9 & 10 Coding/Microsoft office Suites/Scanning/Filing/Faxing/Referrals/Insurance Verifications/Insurance Pre-Authorizations (Medications & Procedures)
    Professional Experience
    Senior Medical Assistant, 05/2012 to 11/2014
    Bjc HealthcareShiloh, IL,
    • Responsible for providing admin/medical support to 3 Physician, 1 Physician Assistant and 2 Nurses Practitioners by being proactive, using best practices, and sound judgment. Other duties are:
    • Scheduling appointments via computerized appointment scheduler in a manner which facilitates efficient patient flow
    • Greet the patients upon their arrival with a smile Retrieve and respond to patients request from the MyHealth System (RX refills, appts, and general health questions)
    • Properly prepare patients for pre-op appts by obtaining all necessary records, labs, ekg's, and anything else that is needed for patients to be examined and cleared
    • Answer a mutli-line phone system, directing appropriate calls and taking messages when needed
    • Verifying eligibility for multiple insurances companies
    • Print schedules, confirm appts for the next business day
    • Responsible for the no show list such as calling the patient to have them reschedule
    • Posting payments such as copays, deductibles, co insurances, and medical records
    • Obtain authorization for procedures (CT and MRI), Generating referrals for specialists
    • Protects patients' rights by maintaining confidentiality of personal and financial information.
    • Responsible for maintaining a smooth and productive work flow for the physicians Inventory and order medical, lab, and office supplies and equipment.
    Medical Assistant, 11/2008 to 05/2012
    Alignment HealthcarePlacentia, CA,
    • Provide Medical Assistant support to all Cardiology and Nuclear Medicine Patients: Other duties are:
    • Triage all patients as they arrive for their office visits (Ht, Wt, BP, CC) Create, update, and enter all demographics, medications, vital signs, and complaints into NextGen
    • Provide support and assistants to patients with holter or event monitor hook ups (creating baselines and how to record them)
    • Administer Blood Sugar test (finger Stick) and EKG's
    • Responsible for monitoring all patients who are on coumidin (labs, dosage changes, and frequency)
    • Perform stress testing under the direct supervision of a physician, including nuclear testing.
    • Performed heavy blood draws
    • Assisted patients with prescription refills, prescription education, and usage
    • Provide phone triage when patients call in with questions
    • Assist the Dr. with minor in office procedures
    • Assist with entering and removing of IV lines
    • Monitor patients BP during stress protocol studies
    • Kept abreast on the sanitation of the exam rooms and the MA workstation
    • Complete inventory checklist on a daily basis.
    Medical Assistant/Coordinator, 08/2003 to 11/2008
    Arc Of Seneca CayugaSeneca Falls, NY,
    • Responsible for managing the day to day operations of 5 medical research sections; I maintained all scheduling, patient care procedures, and compliance. Other duties are:
    • Triaged (Ht, Wt, BP, Temp) and charted all chief complaints to generate accident reports, contact studies, and dr's visit
    • Responsible for the HIV, HEP B, Varicella, Rubella, and Influenza programs
    • Provided heavy phone triaging from external patients and federal employees
    • Explain treatment procedures to patients, preparing patients for examinations, assisting physicians during examinations as well as EKG's, and wound care
    • Administer various vaccinations per Dr's orders such as (Hep B, Tetanus, PPD placement and read) for overseas traveling
    • Provided POC testing (UA, Rapid Strep, Flu, Finger sticks, Pregnancy testing, and Cholesterol)
    • Assisted with responding to emergency calls from federal employees on the campus
    • Administer various vaccinations per Dr's orders such as (Hep B, Tetanus, PPD placement and read) for overseas traveling
    • Provided heavy phlebotomy services to 13 different labs throughout the campus on patients and employees for baseline testing and for pre and post exposures
    • Responsible for running the allergy clinic 3x times per week (managing, and performing allergy injections)
    • Collect and prepare laboratory specimens to be sent out to the lab
    • Develop, implement and review procedure manuals for all tests performed within the sections.
    Medical Coordinator, 07/2000 to 09/2003
    Occupational Medical Services NIHCity, STATE,
    • Responsible for providing clinical, case management and occupational health services to the Federal Government Employees.
    • Other duties are: Serving as a key member of the Occupational Medical Services healthcare team.
    • I assisted 7 MD's, 3 PA's, and 8 RN's, and floated to various departments within the medical center, which included Transplant Services, Allergy, Pulmonary, and Rheumatology.
    • Measured vital signs, chart chief complaints Prepare patients for onboarding physicals (assuring that all medical history is updated and correct) Provide cleanliness, sanitation, and maintenance of all exam rooms and equipment Provide patient education with regards to office policies, medications, management of diseased, home treatments and special diets Administered Spirometry/Full pulmonary function test Perform allergy skin testing, EKG's, and ear lavages.
    • Performed DOT drug testing, Hearing Conservation testing, and Eye exams Changed dressings, apply bandages, removing sutures, and other first aid procedures Prepare individual teaching tools for patient and family members Maintain supplies, equipment, stocking, and sterilizing instruments Dispose of biohazard waste according to OSHA standards Clean and sterilize instruments and dispose of contaminated supplies Direct patients to the online education via in-services and/or access to outside seminars and workshops, and maintains continuing education files.
    Education and Training
    Associates Degree: Healthcare Administration, Expected in 1998
    University of Phoenix - Rockville, MD
    GPA:

    Healthcare Administration

    Diploma: General Studies, Expected in 1997
    Wurzburg American High School - Wurzburg, Germany
    GPA:
    Certified : Medical Assistant, Expected in 1998
    Applied Career Training - Arlington, VA
    GPA:
    Skills

    CPR

    Billing and Coding

    First Aid

    Phlebotomy

    Patient-focused care

    Excellent interpersonal skills

    Compassionate and trustworthy caregiver

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    School Attended

    • University of Phoenix
    • Wurzburg American High School
    • Applied Career Training

    Job Titles Held:

    • Senior Medical Assistant
    • Medical Assistant
    • Medical Assistant/Coordinator
    • Medical Coordinator

    Degrees

    • Associates Degree
    • Diploma
    • Certified

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