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Took inbound calls to save customers; upsold products; troubleshoot equipment; answered billing questions' customer service.See Examples
I started out at Theda Clark Hospital in Neenah, WI as a Hospital Operator, where I would page Dr, RN, and other specialists to come into work, overhead page code blue, etc, answer all incoming calls. Then I transferred to the Lab in Central Receiveing where I entered all patient demographics into the system and entered their tests as well from there I transferred to Appleton Medical Center (Sister Hospital) in Histology and Cytology where I assisted in the cancer screening process. Lastly I transferred back to TC to work on the 5th floor as a secretary.See Examples
I wored as a Pharmacy Technician where I filled and filied prescriptions, called Dr's offices to get over rides on meds for patients. Would also have to call Insurance Companies to get over rides for medications.
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