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Sales Associate, Store Front Resume Example

Resume Score: 80%

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Kacey
Murphy
Professional Summary

Focused Esthetician with aproven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid Esthetics background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Skills
  • Merchandising expertise
  • Multi-tasking strength
  • Exceptional customer service
  • Problem-solving skills
  • Product and service sales
  • Professional demeanor
  • Fast-learner
  • Upselling
  • Expertise in the field
Education
Murray High School Murray, UT 06/2016 High School Diploma
Cortiva Institute For Esthetics Salt Lake City, UT 04/2019 Basic Esthetics License: Esthetics
NIMA National Institute of Medical Aesthetics South Jordan, UT Expected in 06/2020 Master's Esthetics License: Esthetics
Work History
KURU Footwear - Sales Associate, Store Front
Salt Lake City, UT 04/2019 - Current
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns, and inventory availability.
  • Maintained customer satisfaction while handling merchandise returns quickly and professionally.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Drove team revenue totals by bringing in over $60,000 in sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained Storefront's seasonal decor
KURU Footwear - Customer Service Representative
Salt Lake City, UT 05/2018 - 04/2019
  • Contributed to thecompany achieving and holding industry-leading customer service ratings
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Provided information to customers regarding KURU Footwear's charge card and loyalty program and helped to open and activate new accounts
  • Recommended Footwear to customers, thoroughly explaining details
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests for products, services, and company information
  • Answered customer telephone calls promptly to avoid on-hold wait times
Kidz Academy Childcare - Daycare Supervisor
Salt Lake City, UT 01/2018 - 04/2018
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Stayed current on the Health Department's codes and guidelines to maintain compliant program operations in Utah.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Coordinated with fellow staff members in developing project plans for prioritized initiatives.
  • Evaluated quality problems and quickly and efficiently engaged with staff members to identify and resolve issues.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Met with parents about daily activities, positive developments and issues.
Kidz Academy Preschool - Teacher
Salt Lake City, United States 04/2015 - 01/2018
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Dressed and changed infant and toddler diapers to maintain hygiene.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Cared for children ranging from ages 3 months-12 years old
  • Organized and engaged in recreational activities such as games and puzzles.
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Resume Overview

Companies Worked For:

  • KURU Footwear
  • Kidz Academy Childcare
  • Kidz Academy Preschool

School Attended

  • Murray High School
  • Cortiva Institute For Esthetics
  • NIMA National Institute of Medical Aesthetics

Job Titles Held:

  • Sales Associate, Store Front
  • Customer Service Representative
  • Daycare Supervisor
  • Teacher

Degrees

  • High School Diploma
    Basic Esthetics License : Esthetics
    Master's Esthetics License : Esthetics

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