Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Focused Esthetician with aproven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid Esthetics background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Skills
Merchandising expertise
Multi-tasking strength
Exceptional customer service
Problem-solving skills
Product and service sales
Professional demeanor
Fast-learner
Upselling
Expertise in the field
Work History
Sales Associate, Store Front, 04/2019 to Current Acme Brick Tile & More – Shreveport, LA,
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
Tracked stock using company inventory management software.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained records related to sales, returns, and inventory availability.
Maintained customer satisfaction while handling merchandise returns quickly and professionally.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Drove team revenue totals by bringing in over $60,000 in sales.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Maintained Storefront's seasonal decor
Customer Service Representative, 05/2018 to 04/2019 Community Action Partnership Of San Luis Obispo County – Bakersfield, CA,
Contributed to thecompany achieving and holding industry-leading customer service ratings
Provided primary customer support to internal and external customers in fast-paced environment
Provided information to customers regarding KURU Footwear's charge card and loyalty program and helped to open and activate new accounts
Recommended Footwear to customers, thoroughly explaining details
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes
Offered advice and assistance to customers, paying attention to special needs or wants
Responded to customer requests for products, services, and company information
Answered customer telephone calls promptly to avoid on-hold wait times
Daycare Supervisor, 01/2018 to 04/2018 Kidz Academy Childcare – City, STATE,
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Stayed current on the Health Department's codes and guidelines to maintain compliant program operations in Utah.
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Coordinated with fellow staff members in developing project plans for prioritized initiatives.
Evaluated quality problems and quickly and efficiently engaged with staff members to identify and resolve issues.
Developed standard operating procedures and document workflows for current and future process steps.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Met with parents about daily activities, positive developments and issues.
Teacher, 04/2015 to 01/2018 Kidz Academy Preschool – City, STATE,
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Dressed and changed infant and toddler diapers to maintain hygiene.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Cared for children ranging from ages 3 months-12 years old
Organized and engaged in recreational activities such as games and puzzles.
Education
High School Diploma: , Expected in 06/2016 Murray High School - Murray, UT, GPA:
Basic Esthetics License: Esthetics, Expected in 04/2019 Cortiva Institute For Esthetics - Salt Lake City, UT, GPA:
Master's Esthetics License: Esthetics, Expected in 06/2020 NIMA National Institute of Medical Aesthetics - South Jordan, UT GPA:
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