sales associate digital marketing specialist resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Self-motivated & energetic Sales Associate/Digital Marketing Manager offering progressively responsible sales experience with industry companies. Natural leader who demonstrates natural sense of urgency and passion while juggling many initiatives to achieve sales objectives in fast-paced competitive environments. Leverages social media and internet marketing, with consistent networking and follow-up, while maintaining integrity and providing exceptional customer service. Passionate about helping customers and delivering top-notch experiences in every interaction. Friendly, outgoing and adaptable team player.
Skills
Leadership
Teamwork
Organization and Time management
Sales and Marketing
Computer proficiency
Product promotions
Outgoing nature
Exceptional Customer Service
Negotiations strength
Social media knowledge
Web analytics
Employee training & development
CRM (Customer Relations Management System)
Search Engine and Key Word Optimization
Filing and data archiving
Job Inspections
Professional demeanor
Work History
Sales Associate & Digital Marketing Specialist, 02/2017 - 03/2020 Worlds Of Fun – New Braunfels, TX,
Greeted and actively listened to customers to determine purchasing needs and provided recommendations based on automotive requirements.
Cultivated relationships with new and repeat customers to achieve sales objectives, demonstrated vehicle functionality, explained options, accompanied prospective customers on test drives, and explained costs associated with purchase.
Strategically negotiated with customers to close on deals and increase sales; personally worked deals.
Located desired vehicles at auctions and other dealerships to build up company's inventory, or for customers looking for specific vehicles.
Followed-up on warm Internet leads and responded to questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Maintained contact with customers via email, phone calls, and regular updates on promotional offers per Customer Relations Management System (CRM), including marketing email blasts as well.
Created, designed, and delivered creative effective marketing campaigns on company's website, supported third-party websites, and social media.
Used & managed web analytics, email marketing and search engine optimization to reach a larger range of consumers.
Collaborated with GM's marketing, and other professionals, to coordinate brand awareness and marketing efforts.
Oversaw, managed, and inventoried all new and pre-owned vehicle inventory, including updated prices, images, correct descriptions, and promotions as needed on company's website, social media, and supported third-party websites.
Server, 06/2016 - 01/2017 Production Resource Group – Dallas, TX,
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business. Cultivated warm relationships with regular customers.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Answered customers' questions, recommended items and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Shipping and Receiving Clerk, 07/2015 - 06/2016 Ace Hardware – Addison, IL,
Fork Truck, Order Picker, and Reach Truck certified.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Organized storage areas to optimize materials movements and minimize labor hours.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Processed required paperwork to expedite handling of shipped and received goods, and reviewed order data to verify transactions and shipping dates.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Supervisor, 01/2011 - 09/2014 EPIC Systems – City, STATE,
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Evaluated employee performance and coached and trained to improve weak areas.
Assigned areas to staff, carried out daily inspections to ensure the premises were effectively cleaned and also to ensure that employees were following health and safety procedures.
Hired and staffed cleaning teams, trained assigned staff, and issued verbal reprimands and recommended disciplinary action as necessary.
Maintained attendance logs and time sheets for submission to the finance department, ordered stocks of cleaning materials, and researched potential developments in cleaning equipment that could improve the service provided.
Education
High School Diploma: , Expected in 03/2003 - American Home School - Arlington, TX, GPA: Status -
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