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rn case manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated Registered Nurse Case Manager with 24-year background working in multi-disciplinary medical facilities. Well-versed in discharge planning, patient education and patient advocacy. Committed to achieving patient satisfaction by working with team members to achieve best outcomes.

Skills
  • Clear Patient Communication
  • Care Coordination
  • Attention to Detail
  • Accurate Documentation
  • Specialized Healthcare Referrals
  • Critical Thinking
  • Creative Problem Solving
  • Patient Care Assessment
  • Patient Education and Counseling
  • Resource Allocation
  • Acute and Rehabilitative Care
  • Follow-Up Calls
  • Patient Relations
Experience
07/2018 to Current RN Case Manager Recover Health | Fergus Falls, MN,
  • Actively participated in family and patient planning processes.
  • Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
  • Collaborated in consults, patient care plans development, patient monitoring and evaluations.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Coordinated home care, home infusion, and durable medical equipment.
  • Conducted daily evaluations to address changes in patient needs, conditions and medications.
  • Coordinated with vendors and suppliers and negotiated medical equipment and supply prices.
  • Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
  • Conducted daily evaluations to address changes in patient needs, conditions and medications.
01/2005 to 07/2018 RN Staff Nurse Southcoast Health System | Seekonk, MA,
  • Reviewed physician orders and administered therapies, treatments and medications.
  • Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Reviewed physician orders and participated in medication management to optimize patient safety.
  • Maintained reports to provide oncoming shift with full patient status.
  • Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
  • Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Answered patient questions and provided take-home materials for further information.
  • Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
  • Imparted medical, operational and patient care knowledge to junior nurses, supporting personal growth and enhancing professional development.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Recorded patients' medical history, vital statistics and test results in electronic medical records.
  • Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
  • Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
  • Facilitated transition to home care by providing patients with continued care information and discharge instructions.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Treated patients with strokes, head traumas, comas and intracranial hematomas.
11/2001 to 12/2004 RN Floor Nurse Medical Search International | Helena, MT,
  • Monitored and managed various treatment and care interventions.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Coordinated and evaluated interdisciplinary care for patients.
  • Used feedback and clinical data to improve care quality and patient outcomes.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Delivered high-quality nursing care to patients on 30-bed geripsyc unit.
  • Advanced nursing competencies through participation in simulation exercises and practice improvement projects.
  • Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
Education and Training
Expected in 12/1998 to to Associate of Science | NURSING PENN VALLEY COMMUNITY COLLEGE, KANSAS CITY MO, GPA:

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Resume Overview

School Attended

  • PENN VALLEY COMMUNITY COLLEGE

Job Titles Held:

  • RN Case Manager
  • RN Staff Nurse
  • RN Floor Nurse

Degrees

  • Associate of Science

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