Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished Registered Nurse Case Manager with 10+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in long term care, ER, ICU, and homecare settings.

  • Case Management
  • Patient Care
  • Treatment Planning
  • HIPAA Compliance
  • Venipuncture
  • Staff Management
  • Pain Management
  • Medication Administration
  • Home Health Care
  • Dementia Knowledge
  • Patient Assistance
  • Discharge Planning
  • Medication Management
  • Insurance Knowledge
  • Managed Care
  • Emotional Support
  • Health Education
  • Disease Management
  • Patient Care Coordination
  • Infection Control
  • Acute Care
  • Patient Evaluation
  • Patient Information Collection
Work History
04/2020 to Current
RN Case Manager Millennium Physician Group Plant City, FL,
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Actively engaged in on-call rotations to deliver continuous quality care to patients.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Authored initial assessments of patients and family to develop plans for individual home care needs.
  • Followed all instructions for medication administration and treatment plans as prescribed by physicians.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
  • Initiated appropriate preventive and rehabilitative nursing procedures.
  • Responded promptly and professionally to patient questions and concerns.
  • Administered medications and treatments as prescribed by physicians.
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
  • Participated in on-call rotations to deliver after-hours care.
  • Prepared clinical notes and updates for review by primary physician.
03/2019 to 04/2020
Charge Registered Nurse Halifax Health Titusville, FL,
  • Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations.
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Built rapport with patients and family members to deliver exceptional care.
  • Performed patient assessments and adjusted care plans accordingly.
  • Overseen the Covid unit during the pandemic.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Provided direct patient care, stabilized patients and determined next course of action.
05/2011 to 01/2019
ICU Nurse Mission Health System, Inc Nebo, NC,
  • Produced care plans in alignment with physical, psychosocial and learning needs of patients, achieving commendations for compassionate treatment.
  • Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
  • Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
  • Contributed to high-quality, cost-effective healthcare as key member of cardiac nursing team caring for up to 4 patients daily.
  • Administered medication, pain management and analysis of patient responses to interventions to improve individual performance.
  • Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
  • Enhanced performance of junior nurses through training and evaluations.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assembled equipment and supplies for diagnostic or treatment procedures in specialty service areas.
  • Collected laboratory samples and performed testing in accordance with established policies and procedures and COLA and CLIA regulations.
  • Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Expected in 12/2000
Expected in 04/2013
Associate of Science: NURSING
Montcalm Community College - Sidney, MI

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    • Montcalm Community College

    Job Titles Held:

    • RN Case Manager
    • Charge Registered Nurse
    • ICU Nurse


    • Associate of Science

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