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rn case manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly organized Case Manager with 37 years of experience as a nurse. Offering a proven history of successfully advocating for patients and working with practitioners. Passionate about delivering quality care and facilitating efficient healthcare coordination. Committed to patient and family education and advocacy. Offering a well balanced career and looking for a challenging long term position.

Skills
  • Needs Assessment
  • Treatment Plan Modification
  • Delegation and Motivation
  • Accurate Documentation
  • Patient Care Planning
  • Compassionate and Caring
  • Nursing Performance Assessment
  • Patient Care Assessment
  • Creative Problem Solving
  • Microsoft Office
  • Attention to Detail
  • Nursing Consultation
  • Hospice and End of Life Specialized Care
  • Care Coordination
  • Patient Care Oversight
Experience
RN Case Manager, 05/2016 to Current
Rochester General Health SystemRochester, NY,
  • Participated in on-call rotations, delivering daily continuous quality care to patients.
  • Actively participated in family and patient planning processes.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
  • Developed patient care plans, overall patient health assessments and evaluations.
  • Collaborated with physicians during medical rounds, updated treatment plans and provided plan of care to patients and families.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Administered medications and treatment plans in accordance with physician orders.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
RN- Director of Nursing, 03/2015 to 04/2016
Crown Crest Of ParkerCity, STATE,
  • Reviewed incident reports 24-48 hours for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Budgeted, managed and scheduled staff of 50 nurses, fostering environment supportive of both LTC and Rehab patients.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Monitored development, implementation and updates of individualized care plans.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
  • Directed daily operations at facility caring for more than 85 individuals.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
RN Director of Nursing Services, 02/2014 to 02/2015
Regency Of AuburnCity, STATE,
  • Budgeted, managed and scheduled of 25 nurses, fostering environment supportive of both skilled and long term care patients.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Monitored development, implementation and updates of individualized care plans.
  • Reviewed incident reports within 24-48 hours for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
  • Formulated and implemented testing and interpretation practices and procedures to maintain standards of care and quality assurance benchmarks.
  • Facilitated peer-to-peer conflict resolution.
  • Led and motivated 75 employees through supervision, training and coaching on duties and daily operational activities.
  • Initiated training and education programs for supporting healthcare staff.
RN- Director of Nursing, 11/2012 to 02/2014
Baycrest VillageCity, STATE,
  • Budgeted, managed and scheduled staff oof 25 nurses, fostering environment supportive of both long term care and skilled patients.
  • Reduced overtime of nursing staff by 25%, increasing productivity and generating positive reflection on management.
  • Monitored development, implementation and updates of individualized care plans.
  • Coordinated medical and health services in compliance with government regulations and policies as allowed by two different labor unions.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Directed daily operations at facility caring for more than 90 individuals.
  • Optimized case and clinical management and recommended plans to improve safety and health programs.
  • Initiated training and education programs for supporting healthcare staff.
  • Participated in weekly meetings with department heads to discuss census information, admissions and discharges for residents.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Initiated a Certified Nursing Training Site to prepare individuals in taking the CNA testing, for the bay area, per board requirements as well as national, state and local regulations.
RN- Director of Nursing, 02/2012 to 10/2012
Life Care Center Of StonegateCity, STATE,
  • Budgeted, managed and scheduled staff of 10-15 nurses, fostering environment supportive of both rehabilitation and long term care patients. In a new start up facility.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Monitored development, implementation and updates of individualized care plans.
  • Reviewed incident reports within 24-48 hours for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Restructured patient satisfaction surveys to cover every step of patient journey to understand what matters most to every patient.
  • Formulated and implemented testing and interpretation practices and procedures to maintain standards of care and quality assurance benchmarks.
  • Participated in weekly meetings with department heads to discuss census information, admissions and discharges for residents.
  • Led and motivated 50 employees through supervision, training and coaching on duties and daily operational activities.
  • Initiated training and education programs for supporting healthcare staff, in a new start up facility
  • Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
RN- Director of Nursing, 03/2010 to 03/2012
Emeritus At RoslynCity, STATE,
  • Budgeted, managed and scheduled staff of 15 nurses, fostering environment supportive of both long term care and skilled patients.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Formulated and implemented testing and interpretation practices and procedures to maintain standards of care and quality assurance benchmarks.
RN-Director of Nursing, 03/2008 to 03/2010
Alaska GardensCity, STATE,
  • Budgeted, managed and scheduled staff of 40 nurses, fostering environment supportive of both skilled and long term patients.
  • Reviewed incident reports 24-48 hours for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Monitored development, implementation and updates of individualized care plans.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
CNA- RN (Director of Nursing), 03/1985 to 11/2008
Good Samaritan Society Loveland VillageCity, STATE,
  • I began work here as a CNA when I was in my LPN training.
  • As a LPN I worked in roles as staff nurse, unit manager, MDS Coordinator, and restorative/rehabilitation nurse
  • As a RN I began work as a unit director of a dementia unit, then MDS Coordinator, Assistant Director of Nursing, and went into the Director of Nursing Role.
  • I began work in Lennox SD, and transferred to Sioux Falls, SD, and then to Loveland CO.
  • My biggest accomplishments as the Director of Nursing is eliminating agency nursing by 100% by promoting a healthy, empowering, and positive work environment.
  • I also implemented the GSS policies and procedures into the care at facility.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
Education and Training
Associate of Science: Nursing, Expected in 07/2000 to University of South Dakota - Vermillion, SD
GPA:
  • 3.5 GPA
LPN: Nursing, Expected in 07/1985 to Southeast Technical Institute - Sioux Falls, SD
GPA:
  • Award Recipient for most rewarding student
Bachelor of Science: Nursing, Expected in to Aspen University - Denver, CO
GPA:
Certifications
  • Certified RN in hospice and palliative care
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Resume Overview

School Attended

  • University of South Dakota
  • Southeast Technical Institute
  • Aspen University

Job Titles Held:

  • RN Case Manager
  • RN- Director of Nursing
  • RN Director of Nursing Services
  • RN- Director of Nursing
  • RN- Director of Nursing
  • RN- Director of Nursing
  • RN-Director of Nursing
  • CNA- RN (Director of Nursing)

Degrees

  • Associate of Science
  • LPN
  • Bachelor of Science

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