Has a strong background in Medical-Surgery, Oncology, Gerontology Nursing and Case management / Care coordination . A motivated and effective communicator, who is flexible, meticulous, detail- oriented and self- directing. Strongly believes in patient-centered care, in order to achieve the best outcome possible. Works collaboratively with the Geriatric team to achieve the best patient health outcomes. Highly organized Case Manager with more than 13 years of experience as Registered Nurse. Offering a proven history of successfully advocating for patients and working with practitioners. Passionate about delivering quality care and facilitating efficient healthcare coordination.
Skills
Geriatric Nurse Certified in 2018
Patient Satisfaction and Process Improvement
Inpatient and outpatient care
Nursing Plan Development and Modification
Patient Management
SBAR communication
Patient education and counseling
Culturally sensitive
Patient care planning
Emotional awareness
Gerontological Nursing specialized care
Experience
08/2008 to Current
Rn Case ManagerCommon Spirit – Lisbon, ND,
Case Management, Triaging , Telephonic Care coordination.
Care coordination and Specializing in Geriatric Syndromes and Types of dementia .
Nurse Visits and Walk in’s.
Work in collaboration with the Geriatric Team to give the best quality of care in the elder population.
Thou Shall Not Fall Project : Presentation with other Case Managers.
Collaboration with Alzheier's LA organization to better support Dementia patients and their family members.
Educating patient and family/caregivers regarding process of Dementia and behavioral management.
Care coordination to prevent falls in elderly.
Cross coverage with the Outpatient Palliative Program and Home based Community Based Program.
Works collaboratively with inpatient ACE Program Team.
Project under supervision of Gail Knight, Chief Administrative Officer, Holly A.Schij, RN, MS, JD and Enid Gbwenyo RN . RN CM care coordination with high risk patients to improve and avoid unnecessary frequent ED/ hospitalizations. Educating and coordinating with patient and caregivers to achieve better health outcomes and support. This project initialed the Complex Care program in 2016.
Trained new Nurses hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Improved patient outcomes and quality of care by determining and suggesting changes to processes.
Acted as patient advocate and implemented total patient care through team nursing process.
Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
Counseled caregivers and families on end-of-life planning and educated on patient care options.
Developed and maintained quality care systems and standards and implemented medical protocols and guidelines.
04/2007 to 07/2008
Staff/ RN Triage Kaiser Permanente Medical Center – City, STATE,
Assisted Surgeons,Nurse Practitioner and Physician's Assistant with outpatient surgery, Peri-operative care and post- operative care.
Collaborates with staff, managers, surgeons and extended care providers to ensure an appropriate level of patient care.
Triage messages of General and Vascular Surgeons.
Nurse visits for post-operative care.
Collaborates with manager and surgeons for a development of departmental policy and procedures.
Reviewed physician orders and administered therapies, treatments and medications.
Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Reviewed physician orders and participated in medication management to optimize patient safety.
Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Communicated effectively with physicians and provided support during surgical procedures.
Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
Imparted medical, operational and patient care knowledge to junior nurses, supporting personal growth and enhancing professional development.
09/2001 to 04/2007
Registered Staff Nurse, Medical-SurgicalKaiser Permanente Medical Center, South – City, STATE,
Started as a new grad Nurse in the Floatpool Medical Surgical Department.
Ability to function independently in collaboration with Md’s and staff – Practices the highest quality of care and is in compliance with the Nurse Practice Act, JCAHO, federal, state and local requirements.
Worked in Medical Surgical Department specializing in Nephrology and Oncology Departments.
Chemotherapy trained.
Implements and maintains patient care and quality service standards to meet members' and internal clients' expectations.
Quality and Improvement Committee and Safety Committee Representative.
Chairperson NURSE UNIT BASED TEAM for Medical Surgical Department Units in 2007.
Collaborates with physicians, department chief, nursing managers, extended care providers in developing the appropriate level of member services and the day to day operations of the department.
Reviewed physician orders and participated in medication management to optimize patient safety.
Maintained reports to provide oncoming shift with full patient status.
Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
Mentored new nurses on practices and procedures to drive patient outcome goals.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Administered medications, tracked dosages and documented patient conditions.
Cared expertly for individuals with wide array of medical issues such as pulmonary, cardiology and infectious disease patients.
Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
Facilitated transition to home care by providing patients with continued care information and discharge instructions.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
Addressed rapid response and code situations by strategically organizing and delegating tasks.
Deployed therapeutic communication and active listening and teaching to establish relationships with patients, families and health care team for optimum patient care.
Education and Training
Expected in 06/1996
Associate of Arts: Liberal Arts And Sciences Los Angeles Valley Community College - Los Angeles, CA, GPA:
Expected in 06/2001
Associate of Science: Nursing Los Angeles Pierce College - Los Angeles, CA, GPA:
Expected in
Bachelor of Science: Nursing Grand Canyon University - Phoenix, AZ GPA:
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