Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Case Management
Patient Care
Hospice Care
Scheduling
Medication Administration
Dementia Knowledge
Discharge Planning
Work History
RN Case Manager, 12/2016 to 02/2021 Cross Country Healthcare – Saratoga, CA,
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources.
Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Verified legibility of all patient clinical notes and updates prior to review by primary physicians.
Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Administered medications and treatments as prescribed by physicians.
Authored initial assessments of patients and family to develop plans for individual home care needs.
Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
Participated in on-call rotations to deliver after-hours care.
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Followed all instructions for medication administration and treatment plans as prescribed by physicians.
Actively engaged in on-call rotations to deliver continuous quality care to patients.
Responded promptly and professionally to patient questions and concerns.
Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
Used Software to maintain database of relevant information for practitioners to access and coordinate patient care.
Updated patient charts using Software with data such as medications to keep records current and support accurate treatments.
Managed and streamlined referral queues of up to Number by efficiently prioritizing patients and clearing insurance obstacles.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Prepared clinical notes and updates for review by primary physician.
Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Completed initial assessments of patients and family to determine and address individual home care needs. ·
Liaised with physicians regarding patient needs, performance and changes.
LPN, 06/2009 to 07/2014 Gila River Health Care – Laveen, AZ,
Supported physicians during examinations and scans to assist with diagnostic procedures.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Used aseptic techniques, including [Technique] and [Technique] to provide sterilized wound care and dressing applications.
Collaborated with interdisciplinary team of healthcare and social service providers, including [Job title], [Job title] and [Job title] to address patients' needs through effective intervention and care planning.
LPN, 11/1999 to 07/2007 Gila River Health Care – Chandler, AZ,
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Supported physicians during examinations and scans to assist with diagnostic procedures.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for wounds, provided treatments and assisted with procedures.
Performed [Number] functional assessments and physical examinations for admission and discharge to report changes in patient condition.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Education
Associate of Science: Nursing, Expected in 05/2016 WESTERN STATE COLLEGE OF ALTUS - Altus, OK, GPA:
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