RN Case Manager Resume Example Advent Health System Hospice

RN CASE MANAGER

Professional Summary

Accomplished Registered Nurse Case Manager with five+ years of experience dedicated to quality care of diverse patients with advanced background in a hospice setting. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs. I am interested in continuing my role as a case manager but prefer to pursue a leadership/supervisory position in the healthcare field.

Skills

Hospice Care
Pain Management
Dementia and Alzheimer's knowledge
Disease Management

Organization and Time management
Leadership
Mentor/Preceptor
Speak fluent Russian

Work History

RN Case Manager , 09/2015 to Current
Advent Health System - Hospice – Altamonte Springs, FL

Provide compassionate care to hospice patients and caregivers in their place of residence in designated geographic territories.
Assume primary responsibility for providing comprehensive nursing care, guidance and supervision to the patient and family and take into consideration the environment, financial, psychosocial and spiritual needs.
Maintain compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Meet emotional, mental and physical needs of both patients and loved ones.
Initial assessments of patients and family to implement nursing care in accordance with the team's plan of care and written agency policies.
Perform evaluations on a consistent basis to address changes in patient needs, conditions and medications, altering care plans when required in order to provide optimal comfort care.
Communicate/Collaborate with interdisciplinary professionals, including physicians, social workers, chaplains and volunteer coordinators to manage end of life care and provide holistic support via orally and in writing.
Execute assigned duties per physician orders.
Update patient charts using Homecare Homebase to accurately and timely document relevant information for practitioners to access and support treatments.
Advocate for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Train new nurses on end of life care, proper approach, care standards, operational procedures and safety protocols to optimize performance and safety.
Educate patients and loved ones about different treatment options to manage pain, check vitals, comfort medication administration and outside care approaches, reducing burden on hospital resources.
Support hospice healthcare providers with training, guidance, mentoring and resources required to achieve objectives.
Supervise care provided by LPNs and HHAs.
Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.

Registered Nurse - Multisystem/Hepatology PCU, 07/2013 to 09/2015
Advent Health System – Orlando, FL

Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Managed care from admission to discharge, including patient assessments, care planning, health educations, safe medication use, disease management and discharging support to provide comprehensive care.
Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
Minimized hospital stays with recovery-centered approaches, reducing in-patient stay length.
Provided direct care to high-acuity patients needing complex care including but not limited to trach care, alcohol withdrawal, extensive wound care, blood transfusions, and receiving patients from Emergency department, Med/Murge and ICU, stabilized patients and determined next course of action.
Provided clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Communicated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Changed out tracheostomies, catheters and central line dressings regularly to prevent infection or other problems.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Maintained quality care and comfort for patients with heart and liver failure, pulmonary hypertension, and other conditions.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

Registered Nurse - Per Diem, 04/2013 to 05/2014
Citrus Surgical Center – Orlando, FL

Prepared patients pre and post operative for colonoscopy and endoscopy procedures.
Evaluated patient pain, nausea, difficulty breathing and fear and agitation in recovery room and employed various nursing interventions to manage vulnerabilities.
Monitored vital signs and levels of consciousness to verify sedation wore off properly and patient regained consciousness.
Evaluated patients to detect contraindications before anesthesia or scheduled surgery.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.

Office Manager, 01/2001 to 10/2011
DeBevoise & Poulton, P.A. – Winter Park, FL

Managed complex schedules for attornyes with court dates and client meetings.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and collaborated with accountant who administered salaries for staff.
Performed billing, collection and reporting functions for office generating over a million dollars annually.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Worked with other law offices, state and federal offices to obtain evidence and legal documentation pertaining to cases.
Supervised and guided new employees which improved understanding of job responsibilities.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Interacted with clients professionally by phone, email or in-person to provide case progress.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Initiated timely project management within budget constraints for multi-faceted problems concerning managing partners.
Interceded between legal assistants, paralegals and attorneys during arguments and diffused tense situations.
Conferred with clients and other involved parties to gather and track case information, including but not limited to Sheriff personnel, physicians, expert witnesses, judges and health care providers.
Contacted witnesses to testify under oath at court hearings.
Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.

Education

Associate of Science: Nursing, 12/2012
Herzing University - Winter Park, FL

Bachelor of Science: Nursing, 09/2016
Chamberlain University / On-line - Downers Grove, IL

No Degree: Family Practice Nurse PractitionerChamberlain University - Downers Grove, IL

Professional development completed in Family Practice Nurse Practitioner [7/2018-10/2020] unable to complete degree due to Covid On-Site restrictions

Master of Science: Nursing Executive Leadership, Expected in 12/2021
Chamberlain University / On-line - Downers Grove, IL

Resume Overview

Companies Worked For:

Advent Health System - Hospice
Advent Health System
Citrus Surgical Center
DeBevoise & Poulton, P.A.

School Attended

Herzing University
Chamberlain University / On-line
Chamberlain University

Job Titles Held:

RN Case Manager
Registered Nurse - Multisystem/Hepatology PCU
Registered Nurse - Per Diem
Office Manager

Degrees

Associate of Science : Nursing , 12/2012
Bachelor of Science : Nursing , 09/2016
No Degree : Family Practice Nurse Practitioner
Master of Science : Nursing Executive Leadership , Expected in 12/2021

RN Case Manager Resume Example

Resume Score: 80%

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