Retail Team Associate resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking Team Member ready to take on any required task and adapt to changing conditions with resourceful and enthusiastic mindset. Dedicated to business success, eager to learn more about new skills and to advance professionally. Holds quality and teamwork in high esteem. Skilled in reading technical documents and using schematics to execute accurate work. Skilled in working within team to accomplish goals, drive productivity and improve process operations.

  • Continuous development
  • Advanced [Language] ability
  • Equipment operation
  • Expert in [Software]
  • Flexible
  • Microsoft Office
  • Troubleshooting
04/2005 to Current Retail Team Associate Sherwin-Williams | Gaithersburg, MD,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Adhered to all company initiatives and achieved established goals for each.
  • Worked with off-site locations to find desired items for customer needs.
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Prepared inventory for shipment by attaching tags and labels.
  • Oversaw shipping and receiving of inventory and supplies.
  • Entered information into system to update status reports.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Reported equipment, operations and stock issues to management to promote quick remediation.
  • Operated hand and power tools to complete repairs.
  • Proficient in Microsoft Office Word, Excel and Power Point.
  • Fluent in English and Bulgarian.
  • Excellent multi tasker and available to work overtime.
  • Quickly learns and masters new concepts and skills.
  • Hard working,professional and dedicated.
  • Highly adaptable and flexible in difficult situations and work environments.
  • Trained and passed the tests for Teaming Employment Assessments (TEA).
  • Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
  • Intensive Computer based training program.
  • Filled-in for other positions when needed.
  • Flexible with working hours and schedule.
02/2005 to 03/2009 Crew Member Mister Carwash | Eden Prairie, MN,
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Oversaw team contributions to project completion to streamline operations.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Totaled bills, accepted payments and returned change.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Monitored kitchen productivity and assessed overall productivity and workflow.
  • Planned and prepared schedules for food preparation.
  • Supported other kitchen team members when needed.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Communicated with wait staff regarding special requests, including food allergies and preparation techniques.
  • Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
  • Weighed, measured and mixed ingredients to follow recipes and create dishes.
09/2004 to 01/2005 Car Wash Attendant Benny's Car Wash | Baton Rouge, LA,
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
  • Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
  • Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
  • Inspected vehicles prior to selected service to identify any broken, missing or defective external parts.
  • Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
  • Drove over 300 vehicles per day to guide through carwash.
  • Pre-soaked or rinsed machine parts and equipment by immersing objects in cleaning solutions or water.
07/2004 to 12/2004 Construction and Roofing Private Company | City, STATE,
  • Repaired and replaced all types of roof membrane, sub roofing, sheathing and base materials.
  • Maintained and repaired roofing tools and equipment.
  • Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
  • Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
  • Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
  • Cemented and nailed flashing strips of over joints to achieve watertight seals.
  • Mopped and poured hot asphalt and tar onto roof base while applying asphalt and tar and gravel to roof.
  • Maintained job site records, daily reports, delay requests and weather reports.
  • Punched holes in slate, tile, terra cotta and wooden shingles, using punch and hammer.
  • Painted walls and other large areas using brushes, rollers and spray guns.
  • Prepared surfaces by stripping existing coatings, filling holes and sanding.
  • Set up painting job spaces by unloading trucks, placing ladders and laying out protective tarp draping sheets.
  • Mixed paint with additives to create desired results.
  • Readied drywall by applying skim coat, sanding and adding desired texture.
  • Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
  • Collaborated witt other team members to meet strict project completion deadlines.
Education and Training
Expected in 05/2004 GED | Professional Academy of Computers And Electronics , Bulgaria, GPA:

Completed Software and Hardware classes.

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Resume Overview

School Attended

  • Professional Academy of Computers And Electronics

Job Titles Held:

  • Retail Team Associate
  • Crew Member
  • Car Wash Attendant
  • Construction and Roofing


  • GED

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