retail sales resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
  • MS Windows proficient Hiring, training and supervision
  • Quick learner Interviewing
  • Creative problem solver Payroll administrator
  • PowerPoint presentations Exceptional writer
  • Adobe Photoshop Social media
  • Calm under pressure Appointment setting
  • Superior verbal and written communication skills
  • Excellent interpersonal skills
retail / sales , 07/2014 - Current
American Advanced Management, Inc Coalinga, CA,
  • Maintain records of promotion and sales tasks and payment transactions
  • Study customer's needs and trends in demands to make plans for sales in future
  • Calculate figures related to purchases, sales, credit and cash payment, etc.
  • Ensure safety of the shop and handle the situations such as theft and security risks
  • Give information to customers about a product, its use, maintenance and operations
  • Participating in in-store promotions, and coordinating with appropriate personnel
  • Demonstrate products and show consumers how to maximize their features.
  • Determine seasonal trends and adjust displays as needed.
  • Collect methods of payment and dispense change.

Executive Assistant , 2014 - 08/2015
Mclane Company, Inc. Carrollton, TX,
  • Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Politely assisted customers in person and via telephone.
  • Oversaw daily office operations for staff of 15 employees.
  • Oversaw inventory and office supply purchases.
  • Supported CFO through personal document management, calendar organization and collateral preparation for meetings.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Managed office supplies, vendors, organization and upkeep.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Served as corporate liaison between the finance, IT and marketing departments.
  • Prepared and distributed payroll for staff direct reports.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Prepared financial pages for presentation to senior management.
  • Worked with the Microsoft CRM dynamics program.
Administrative Assistant, 04/2012 - 12/2014
Everise Tampa, FL,
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Entered numerical data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Assisted with receptionist duties, file organization and research and development.
  • Solved unresolved customer issues.
  • Frequently used word processing, spreadsheet, database and presentation software.
  • Processed travel expenses and reimbursements.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Familiar of the CMS (Content management system) viral video system.
Office Assistant, 05/2007 - 03/2012
Associated Professional Services City, STATE,
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Earned management trust by serving as key holder, responsibly opening and closing office.
  • Implemented marketing strategies which resulted in growth of customer base.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Assisted management with the finalization of the annual expense plans.
  • Fostered an environment which encouraged continual process improvements.
  • Managed work flow to exceed quality service goals.
  • Strong leader of customer support staff.
Associate of Arts: Journalism, Expected in
El Camino College - Torrance, CA
Status - Journalism
Bachelor of Arts: communications/Public relations , Expected in 2008
Cal State University - Los Angeles, CA
Status -

communications/Public relations Accomplishments Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest. Event Planning - Scheduling Received a raise within three weeks of working within the company


accounts receivable, administrative, Adobe Photoshop, Appointment setting, schedule appointments, closing, CMS, color, communication skills, Excellent interpersonal skills, Content management, contracts, Creative problem solver, CRM, Customer Service, customer support, data entry, databases, database, document management, documentation, email, Event Planning, special events, senior management, fax, finance, financial, Hiring, inventory, invoicing, logistics, marketing strategies, marketing, materials, meetings, Excel, office, PowerPoint presentations, MS Windows, Payroll, policies, Public relations, quality, Quick learner, receptionist, researching, research, Scheduling, spreadsheet, supervision, telephone, phone, video, word processing, written communication skills, writer

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Resume Overview

School Attended

  • El Camino College
  • Cal State University

Job Titles Held:

  • retail / sales
  • Executive Assistant
  • Administrative Assistant
  • Office Assistant


  • Associate of Arts
  • Bachelor of Arts

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