Retail Sales Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Dependable collaborative team member who adeptly handles tasks over long shifts to accomplish goals. Knowledgeable understanding regarding team and individual environments. Experience managing stocking materials that need to be replenished as well as preparing and selling products to maximize profitability

  • Operational improvement
  • Planning and coordination
  • Customer service
  • Organization
  • Team management
  • Problem resolution
  • Inventory management
  • First Aid/CPR
08/2020 to Current Retail Sales Scheels Sports | Saint Cloud, MN,
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Helped customers by answering questions and locating merchandise.
  • Stocked, replenished and organized inventory
  • Fostered customer retention by assessing and meeting product needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Worked with off-site locations to find desired items for customers.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Help customers load purchased equipment when necessary.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
04/2020 to Current Crew Member The Paradies Shops | Houston, TX,
  • Drove team success by completing assigned task quickly and accurately.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Delivered exceptional service to meet customers' prepared foods needs.
  • Used effective communication and interpersonal skills when meeting and speaking with clients, promoting long-lasting relationships.
  • Made actionable and insightful recommendations for new products, extensions or enhancements.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Tailored orders to address customer allergies and gluten concerns.
  • Resolved quality issues quickly to satisfy customers and reduce wait times.
  • Organized food preparation stations and replenished supplies regularly.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Assisted customers, including answering questions and preparing orders.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
05/2018 to 09/2019 Lifeguard Ymca Of Greater Long Beach - Metro Office | Long Beach, CA,
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Patrolled Deck and Pool areas to identify anyone in need of assistance and provide immediate care.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Cleaned, brushed and vacuumed pool deck and bathrooms every day.
  • Maintained neat and clean pool area and clean water at all times.
  • Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
  • Informed patrons of unsafe or hazardous conditions, including harsh sun and provided options for alternative activities.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
Education and Training
Expected in 05/2021 High School Diploma | Wyoming High School, Wyoming, OH, GPA:
Academics and Outside Information

Sored a 32 on National ACT test.

Rewarded the President's National Volunteer Service Award as a Freshman, Sophomore and Junior.

I love to play soccer and swim.

I played Soccer for my High school for 3 years have been on the swim team for 3 years.

I do a lot of volunteer work such as Mission Trips every summer since I was in eighth grade as well as volunteering at shelters around my city.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Wyoming High School
Job Titles Held:
  • Retail Sales
  • Crew Member
  • Lifeguard
  • High School Diploma

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