retail sales clerk and cashier resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

A key customer service and sales representative with proven experience in driving growth and maintaining client relationships. Distinguished for proven leadership, client communication skills, and excellent conflict resolution abilities. Demonstrates management skills that enhance sales with a proven ability to obtain sales objectives.


Improve Customer Relations

Communication Skills


Merchandise Planning

Enhance Sales Objectives

Sustain Key Relationships

Translate Consumer Insights

Display Design

Customer Service

Consumer Education

Resolution Management

Inventory Management

Retail Sales Clerk and Cashier, 09/2005 - 10/2012
Diamond Resorts Corporation Sapphire, NC,

A top sales clerk who increased sales through excellent customer service. Assisted customers in the selection of products to best fit their personal needs, focusing on sales objectives. Worked closely with management improving and implementing visually appealing and effective store wide presentation.

Key Accomplishments:

  • Top sales performer at Universal Studios Shops
  • Completed customer transactions accurately and effectively at point-of-sale
  • Highly recognized and recommended to assist merchandise planning and floor sets
  • Drove customer satisfaction with a fun and dynamic shopping experience ensuring repeat business
  • Charged with assisting in night and early morning stocking
Ticket Agent, 05/2002 - 09/2004
St. Joe Company Panama City, FL,

Provided personal customer service assisting hundreds of bus passengers daily with travel arrangements, ticket purchases and general information, either in person or by phone, at one of the busiest Greyhound hubs in the mountain west region. Responded politely to address concerns regarding ticketing and baggage handling to provide win-win solutions. Ensured customer compliance in regards to size limitation guidelines for carry-on baggage.

Key Accomplishments:

  • Administered on-going security protocols to protect customers' baggage from loss, theft, and damage
  • Charged with instructing passengers on all current safety and emergency procedures
Technical Support Call Center Agent, 05/1995 - 06/1999
Southwestern Baptist Theological Seminary Fort Worth, TX,

Administered advanced levels of computer technical support in a fast paced inbound call center assisting customers to identify and correct technical issues. Provided solutions and troubleshooting through phone and email correspondence. Educated clients with exceptional knowledge of computer hardware, software and diagnostic procedures. Diagnosed, installed, configured, and repaired computer systems and software.

Key Accomplishments:

  • Strong ability to communicate effectively with customers translating new technology to users of all skill levels
  • Charged with outside vendor correspondence regarding hardware and software repair processes
Lead Cashier, 01/1995 - 05/1995
Computer City, Inc City, STATE,

A dynamic and driven employee who sought out the retention and security of client objectives. Efficiently and accurately completed sales and service transactions at the end of transactions. Handled customer issues that arose from the sales floor focusing on solutions that provided customer satisfaction.

Key Accomplishments:

  • Assisted sales teams to explain services and technologies to customers
  • Supervised cashiers and directed customers ensuring quick and accurate checkout
  • Commended for on-going customer satisfaction and service
Postal Clerk, 10/1990 - 10/1994
United States Navy City, STATE,

Coordinated operations between U.S. Navy Logistics Teams, U.S. Postal Service and U.S. Marine Liaisons accomplishing optimal operations of a Post Office branch. Fulfilled mission-critical commitments to military personnel, with diligence.

Key Accomplishments:

  • Key team-player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
  • Meet and exceed operational requirements of U.S. Post Office branch serving more than 1000 Officers and enlisted personnel
  • Completed sensitive and time-critical assignments through effective time-management
High School Diploma: , Expected in 1990
Taylorsville High School - Salt Lake City, UT
Status -

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Resume Overview

School Attended

  • Taylorsville High School

Job Titles Held:

  • Retail Sales Clerk and Cashier
  • Ticket Agent
  • Technical Support Call Center Agent
  • Lead Cashier
  • Postal Clerk


  • High School Diploma

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