retail sales assistant resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
I AM BACK TO THE WORK FORCE ,MY I WAS TAKING CARE OF PASSED AWAY .I ENJOY WORKING WITH PEOPLE AND PUBLIC I WILL ALWAY GIVE 100 PERCENT
I WOULD LOVE TO BE A TEAM MEMBER
Skills
Merchandising and Display
Exceeding Customer Expectations
Brand Promotion
Safety and Cleanliness Standards
Adaptable and Flexible
Meeting Sales Goals
Inventory Management
Building Customer Relationships and Loyalty
Security Practices
Attention to Detail
Item Ticketing and Pricing
Merchandise Receiving and Handling
Loss Prevention
Product Knowledge
Work History
Retail Sales Assistant, 07/2021 to 09/2021 Central Bancompany – Ozark, MO,
Used POS system to process sales, returns, online orders and gift card activations.
Worked closely with shift manager to solve problems and handle customer concerns.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Court Appointed Special Advocate, 02/2000 to 09/2021 Meritrust – Lawrence, KS,
Testified in court and provided voice for severely abused and neglected children.
Provided assessments and made recommendations to court.
Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
Observed strict security measures to keep all case information confidential.
Researched each client's case to become familiarized with his or her background by carefully reviewing available documents.
Conducted interviews with parents, foster parents, school officials and other individuals to better understand client's needs.
Assessed clients for abuse and neglect and reported findings to court.
Validated and substantiated admissibility of evidence, perpetuating integrity during court hearings.
Reached out to individuals eligible for services to solicit applications and offer assistance.
Assisted interested parties in navigating admissions procedures and dealing with eligibility issues.
Conducted pre-screening activities to help determine eligibility for [Type].
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Managed required paperwork to help individuals sign up for [Type] services.
Maintained positive relationships with service providers and [Job title]s relevant to [Type] program operations.
Completed physical and digital reporting on [Type] activities.
Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Retail Manager, 03/2002 to 07/2005 Casey General Store – City, STATE,
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Issued receipts and processed refunds, credits or exchanges.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Opened and closed store independently and prepared nightly bank drop for manager.
Logged reports, expenses, receipts and sales documents into digital database.
Maintained clean sales floor and straightened and faced merchandise.
Worked closely with shift manager to solve problems and handle customer concerns.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Controlled store inventory and reviewed cash handling and operations reports.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Developed product processing system to expedite merchandising by average of [Number] days.
Recruited, hired and trained [Number] associates to develop productive team with excellent product knowledge.
Submitted reports to senior management to aid in business decision-making and planning.
Trained team members in successful strategies to meet operational and sales targets.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Created visual store strategy based on market trends.
Represented company at national and regional trade shows.
Propelled market share to surge ahead of competitors and earn #[Number] ranking.
Cultivated customer loyalty to enhance retention by delivering outstanding service.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Trained and developed new employees for ease of transition into team.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Maintained quality brand image exposure in alignment with corporate standards.
Launched [Type] seasonal sales campaigns, leading team to re-stock and decorate in under [Number] hours.
Reviewed reports of cash and operations to effectively control store inventory.
Answered questions about store policies and addressed customer concerns.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Managed controllable P&L line items to improve margins.
Completed daily paperwork and computer entry of sales data as established by management.
Kept orderly and accurate accounting records by monitoring sales documentation.
Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by [Number]%.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Maintained customer satisfaction with quick and professional handling of product returns.
Education
Associate of Science: Accounting And Finance, Expected in 05/2010 to Rend Lake College - Ina, IL GPA:
High School Diploma: , Expected in 05/1978 to MOUNT VERNON TOWNSHIIP HIGH - MOUNT VERNON IL, GPA:
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