- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
I AM BACK TO THE WORK FORCE ,MY I WAS TAKING CARE OF PASSED AWAY .I ENJOY WORKING WITH PEOPLE AND PUBLIC I WILL ALWAY GIVE 100 PERCENT
I WOULD LOVE TO BE A TEAM MEMBER
- Merchandising and Display
- Exceeding Customer Expectations
- Brand Promotion
- Safety and Cleanliness Standards
- Adaptable and Flexible
- Meeting Sales Goals
- Inventory Management
| - Building Customer Relationships and Loyalty
- Security Practices
- Attention to Detail
- Item Ticketing and Pricing
- Merchandise Receiving and Handling
- Loss Prevention
- Product Knowledge
|
Retail Sales Assistant, 07/2021 to 09/2021
Central Bancompany – Ozark, MO,
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
Court Appointed Special Advocate, 02/2000 to 09/2021
Meritrust – Lawrence, KS,
- Testified in court and provided voice for severely abused and neglected children.
- Provided assessments and made recommendations to court.
- Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Observed strict security measures to keep all case information confidential.
- Researched each client's case to become familiarized with his or her background by carefully reviewing available documents.
- Conducted interviews with parents, foster parents, school officials and other individuals to better understand client's needs.
- Assessed clients for abuse and neglect and reported findings to court.
- Validated and substantiated admissibility of evidence, perpetuating integrity during court hearings.
- Reached out to individuals eligible for services to solicit applications and offer assistance.
- Assisted interested parties in navigating admissions procedures and dealing with eligibility issues.
- Conducted pre-screening activities to help determine eligibility for [Type].
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Managed required paperwork to help individuals sign up for [Type] services.
- Maintained positive relationships with service providers and [Job title]s relevant to [Type] program operations.
- Completed physical and digital reporting on [Type] activities.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Retail Manager, 03/2002 to 07/2005
Casey General Store – City, STATE,
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Issued receipts and processed refunds, credits or exchanges.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Logged reports, expenses, receipts and sales documents into digital database.
- Maintained clean sales floor and straightened and faced merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Developed product processing system to expedite merchandising by average of [Number] days.
- Recruited, hired and trained [Number] associates to develop productive team with excellent product knowledge.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Created visual store strategy based on market trends.
- Represented company at national and regional trade shows.
- Propelled market share to surge ahead of competitors and earn #[Number] ranking.
- Cultivated customer loyalty to enhance retention by delivering outstanding service.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Trained and developed new employees for ease of transition into team.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Maintained quality brand image exposure in alignment with corporate standards.
- Launched [Type] seasonal sales campaigns, leading team to re-stock and decorate in under [Number] hours.
- Reviewed reports of cash and operations to effectively control store inventory.
- Answered questions about store policies and addressed customer concerns.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Managed controllable P&L line items to improve margins.
- Completed daily paperwork and computer entry of sales data as established by management.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by [Number]%.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained customer satisfaction with quick and professional handling of product returns.
Associate of Science: Accounting And Finance, Expected in 05/2010
Rend Lake College - Ina, IL
GPA:
High School Diploma: , Expected in 05/1978
MOUNT VERNON TOWNSHIIP HIGH - MOUNT VERNON IL,
GPA:
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