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Retail Sales Assistant Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Responsible and friendly retail store associate who is able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Overall, making their experience more enjoyable! Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Processing payments
  • Merchandising proficiency
  • Stock management
  • Accurate money handling
  • Customer assistance
  • Independent judgement
  • Documentation and recordkeeping
  • Inventory management
  • Money handling
  • Retail sales
  • Sales expertise
  • POS system operation
  • Teamwork
  • Interpersonal and written communication
Experience
01/2020 to 03/2020 Retail Sales Assistant Ferguson | De Kalb, IL,
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
11/2019 to 02/2020 Server Healthcare Services Group | Port Angeles, WA,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Promoted desserts, appetizers and specialty drinks.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Calculated charges, issued table checks and collected payments from customers.
05/2019 to 09/2019 Receptionist Behavior Health Network | Ludlow, MA,
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Rendered information to callers and drafted office emails.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
01/2018 to 05/2018 Hostess Beaver Creek Ski Resort | Avon, CO,
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Answered telephone to provide establishment information and take party reservations.
  • Answered customers' questions about hours, seating, current wait time and other information.
Education and Training
Expected in 06/2020 High School Diploma | Luke M. Powers Catholic High School, Flint, MI, GPA:

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Resume Overview

School Attended
  • Luke M. Powers Catholic High School
Job Titles Held:
  • Retail Sales Assistant
  • Server
  • Receptionist
  • Hostess
Degrees
  • High School Diploma