Retail Sales Resume Example
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RETAIL SALES
Professional Summary
- Lead Assistant with talent supporting senior managers and upper management in decision making and improved productivity. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.
- Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability,
Skills
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Work History
Retail Sales, 01/2017 to 10/2017
Michaels Stores – Coon Rapids , MN
Michaels Stores – Coon Rapids , MN
- Assisted customers by answering questions and fulfilling requests
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
- Monitored customers for signs of security concerns and escalated issues to management
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
- Listened to customer needs and desires to identify and recommend optimal products
- Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
- Assisted customers with signing up for store loyalty programs and provided details about key benefits
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Assisted customers with locating and choosing merchandise in any store department
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
Lead, 02/2015 to 10/2017
Pro Star Fulfillment – Irving , TX
Pro Star Fulfillment – Irving , TX
- Reviewed and resolved differences between accounting information and cash drawer
- Educated employees on all job tasks, including register use, merchandising and customer service
- Promoted customer loyalty by efficiently handling food and service complaints
- Observed customer purchases in line and differentiated between standard portions
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use
- Prepared [Type] food items by chopping, dicing, [Action] and cooking ingredients
- Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas
- Processed payments and counted change to complete transactions
- Prepared recipe ingredients by washing, peeling, cutting and measuring
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
- Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
- Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
- Cooked batches of food according to standard recipes
- Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments
- Checked completed orders for accuracy and bagged meals for easy carrying
Lead Counter, 11/2012 to 10/2017
Panda Express – City , STATE
Panda Express – City , STATE
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Managed, trained and motivated [Job title]s and [Job title]s to continuously improve knowledge and abilities in [Industry] field
- Scheduled employees for [Timeframe] shifts, taking into account customer traffic and employee strengths
- Interacted in positive manner with [Job title]s and customers to build connections and nurture relationships
- Quickly and accurately counted drawers at start and end of each shift
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards
- Counted cash in register drawer at beginning and end of shift
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Addressed guest complaints and resolved issues to promote satisfaction
- Served needs of more than [Number] customers in busy [Type] environment
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
- Ensured proper handling and preservation methods while packaging and storing food products
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Learned [Job title] and [Job title] work tasks in order to provide skilled backup for diverse roles
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas
- Used downtimes to prepare ingredients and restock supplies for expected busy periods
- Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
- Maintained composure and work quality while under stress
Education
International Business Economics: 01/2020
College of the Desert - City, State
College of the Desert - City, State
High school: Basic high school, 06/2008
Helix High School - City, State
Helix High School - City, State
High school: Basic high school, 06/2008
Helix High School - City, State
Helix High School - City, State
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Resume Overview
School Attended
- College of the Desert
- Helix High School
Job Titles Held:
- Retail Sales
- Lead
- Lead Counter
Degrees
- International Business Economics : 01/2020
High school : Basic high school , 06/2008
High school : Basic high school , 06/2008
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