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Retail Sales Resume Example

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RETAIL SALES
Professional Summary
  • Lead Assistant with talent supporting senior managers and upper management in decision making and improved productivity. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.
  • Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability,
Skills
  • Team leadership
  • Upselling
  • Food processing
  • Training and presentations
  • Food assembly
  • Sorting and delivery
  • Recruiting
  • Reservations management
  • Sales closing
  • Business growth and retention
  • Production logging
  • Food running
  • Customer service excellence
  • Promotional sales events
  • Recruitment and retention strategies
  • Loss prevention
  • Staff supervision
  • Employee management
  • Proofreading and editing
  • Billing and invoicing
  • Public speaking
  • Food station setup
  • Balance sheets
  • Public relations
  • Hiring and training
  • Point of sale system operations
  • Scheduling and calendar management
Work History
Retail Sales, 01/2017 to 10/2017
OshKosh B'gosh – Cabazon, California
  • Assisted customers by answering questions and fulfilling requests
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
  • Monitored customers for signs of security concerns and escalated issues to management
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
  • Listened to customer needs and desires to identify and recommend optimal products
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Assisted customers with locating and choosing merchandise in any store department
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
Lead, 02/2015 to 10/2017
L.A Italian Kitchen – Cabazon, CA
  • Reviewed and resolved differences between accounting information and cash drawer
  • Educated employees on all job tasks, including register use, merchandising and customer service
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Observed customer purchases in line and differentiated between standard portions
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use
  • Prepared [Type] food items by chopping, dicing, [Action] and cooking ingredients
  • Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas
  • Processed payments and counted change to complete transactions
  • Prepared recipe ingredients by washing, peeling, cutting and measuring
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
  • Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
  • Cooked batches of food according to standard recipes
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments
  • Checked completed orders for accuracy and bagged meals for easy carrying
Lead Counter, 11/2012 to 10/2017
Panda Express – Cabazon, CA
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Managed, trained and motivated [Job title]s and [Job title]s to continuously improve knowledge and abilities in [Industry] field
  • Scheduled employees for [Timeframe] shifts, taking into account customer traffic and employee strengths
  • Interacted in positive manner with [Job title]s and customers to build connections and nurture relationships
  • Quickly and accurately counted drawers at start and end of each shift
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards
  • Counted cash in register drawer at beginning and end of shift
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency
  • Addressed guest complaints and resolved issues to promote satisfaction
  • Served needs of more than [Number] customers in busy [Type] environment
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
  • Ensured proper handling and preservation methods while packaging and storing food products
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Learned [Job title] and [Job title] work tasks in order to provide skilled backup for diverse roles
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
  • Maintained composure and work quality while under stress
Education
International Business Economics: 01/2020
College of the Desert - Palm Desert, CA
High school: Basic high school, 06/2008
Helix High School - La Mesa, CA
High school: Basic high school, 06/2008
Helix High School - La Mesa, CA
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Resume Overview

Companies Worked For:

  • OshKosh B'gosh
  • L.A Italian Kitchen
  • Panda Express

School Attended

  • College of the Desert
  • Helix High School

Job Titles Held:

  • Retail Sales
  • Lead
  • Lead Counter

Degrees

  • International Business Economics : 01/2020
    High school : Basic high school , 06/2008
    High school : Basic high school , 06/2008

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