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Retail Associate Production Worker Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Driven [Job Title] with talent for merchandising and attracting loyal customers through personalized service. Understands customers' needs to customize sales approaches. Friendly, upbeat and dedicated to customer satisfaction.

Responsible and friendly [Job Title] makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Kitchen station support
  • Sanitizing protocols
  • Health code requirements
  • High efficiency
  • Able to lift [Number] lbs.
  • Prepared and packaged wholesale orders for distribution.
  • Cash register operation
  • Proficient with planograms and schematics
  • MS Office
  • Data management
  • Computer skills
  • Teambuilding
  • Work ethic
  • Active listening
  • Maintenance & Repair
  • Conflict resolution
  • Leadership
  • Supervision
  • Basic math
  • Critical thinking
  • Relationship building
  • Troubleshooting
  • Flexible
  • First Aid/CPR
Experience
Retail Associate/Production Worker, 08/2020 to 07/2021
Myers IndustriesSouth Bend, IN,
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Recommended optimal merchandise based on customer needs and desires.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Mixed and matched paints according to customer specifications.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Designed and deployed new display ideas to improve accessibility to merchandise.
Production Worker, 06/2019 to 08/2020
Michaels StoresClarksburg, WV,
  • Sorted and packaged products to prepare for processing or shipment.
  • Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
  • Operated [Type] equipment safely and in compliance with company policies and procedures.
  • Diligently maintained safety and quality standards.
  • Completed product assembly according to standardized procedures.
  • Inspected and repaired products to meet project expectations.
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Recommended process improvements to enhance operational safety and efficiency.
  • Operated machinery, managed raw material and logged production data.
  • Used hand and power tools, including [Type] and [Type] to perform repetitive tasks such as [Task] and [Task].
  • Assisted assessment of finalized product development to maintain QC standards.
  • Weighed and mixed ingredients according to project specifications.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Delivered templates and specifications to designers and reviewed digital proofs for color correction.
  • Reviewed files to ensure essential data was delivered to outside vendors.
  • Maintained detailed project specification records and issued work orders to outside vendors.
  • Reviewed job specifications to properly set up machines.
  • Utilized [Tool] and [Tool] to fabricate new or repair existing [Type] components.
  • Moved supplies and finished products by operating forklifts and overhead cranes.
  • Organized [Type] and [Type] materials for [Job title]s to prepare for assembly work.
Casher, 12/1997 to 08/2005
Mrs WinnersCity, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Sclc King Center Secretary Fax Papers, 06/1997 to 12/1999
Sclc King CenterCity, STATE,
  • Maintained organized filing system of paper and electronic documents.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Supported team members by restocking supplies, maintaining office equipment and [Action].
Education and Training
: , Expected in
El Cordon Bleu - Atlanta, GA
GPA:

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • El Cordon Bleu
Job Titles Held:
  • Retail Associate/Production Worker
  • Production Worker
  • Casher
  • Sclc King Center Secretary Fax Papers
Degrees
  • Some College (No Degree)