LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Retail Associate Manager
Please provide a type of job or location to search!
SEARCH

Retail Associate Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
RETAIL ASSOCIATE MANAGER
Professional Summary

Agile and adaptable team leader with stellar management history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.

Skills
  • Schedule Management
  • Team Building
  • Relationship development
  • Team management
  • MS Office
  • Corporate visual standards
  • Merchandising
  • Business operations
  • Business development and planning
  • Relationship building and management
  • Personnel development
  • Process improvement
  • Recordkeeping strengths
  • Scheduling
  • Team Leadership
  • Staff Management
  • Training and mentoring
  • Continuous Improvements
  • Problem resolution
  • Operational improvement
  • Versatile
  • Inventory management
  • Product knowledge
  • Sales processes
  • Team leadership and coaching
  • Maximizing profitability
  • Risk analysis and management
  • Retail store support
  • Supervision
  • Sales Goals
  • Valid Driver'S License
  • Work Independently
  • Large Scale Events
  • Expense Reports
  • Budgeting
  • Campaign Management
Work History
Retail Associate Manager, 12/2018 to Current
Company Name – City, State
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales month over month.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Supported retail manager by identifying and leveraging partnerships that benefited community and store.
  • Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
  • Maintained quality brand image exposure in alignment with corporate standards.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Mobile Expert, 10/2013 to 12/2018
Company Name – City, State
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Retail Sales Consultant, 08/2008 to 07/2011
Company Name – City, State
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Determined solutions for clients promptly and professionally.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Educated customers on promotions to enhance sales.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Answered questions about store policies and concerns to support positive customer experiences.
Customer Service Call Center Agent, 01/2004 to 05/2008
Company Name – City, State
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Contributed to company achieving and holding industry-leading customer service ratings.
  • Minimized process lags through operations protocols and client account management training.
  • Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
  • Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment.
  • Engaged in continuous learning and development opportunities to promote continued performance improvement.
Education
Bachelor of Science: Business And Marketing, Expected in 07/2022
University of Phoenix - City, State
Associate of Science: Nursing, 06/2015
Surry Community College - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University of Phoenix
  • Surry Community College

Job Titles Held:

  • Retail Associate Manager
  • Mobile Expert
  • Retail Sales Consultant
  • Customer Service Call Center Agent

Degrees

  • Bachelor of Science : Business And Marketing , Expected in 07/2022
    Associate of Science : Nursing , 06/2015

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Retail-Associate-Manager-resume-sample

Retail Associate Manager

Chesterfield, Virginia

Retail-Associate-Manager-resume-sample

Retail Associate Manager

Grayslake, Illinois

Retail-Associate-Manager-resume-sample

Retail Associate Manager

Middleburg, Florida

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.