Retail Associate Resume Example
Love this resume?Build Your Own Now
RETAIL ASSOCIATE
Professional Summary
Skills
|
|
Work History
10/2019 to 01/2020Retail AssociateUniversity Of Vermont | Burlington , VT
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Inspected merchandise for quality and arranged proper display location on floor.
- Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Greeted customers entering store and promoted sales or special programs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used POS system to process sales, returns, online orders and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Checked prices for customers and processed items sold by scanning barcodes.
- Processed information and merchandise through POS register system.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Skilled using cash register including processing sales discounts and refunds.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered questions about store policies and concerns to support positive customer experiences.
- Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Kept all areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Answered customer questions regarding merchandise and pricing.
10/2018 to 08/2019Cashier/Stock AssociateBurger King Corporation | Lemont , IL
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register for cash, check and credit card transactions.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Educated customers on promotions to enhance sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Helped over 200 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
06/2017 to 03/2018Restaurant Team MemberDepartment Of The Interior | Davenport , WA
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supervised loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
- Served bottled and fountain beverages and offered refills.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
- Answered customers' questions, recommended items and recorded order information.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Followed instructions, both orally and written from Assistant Managers and 3rd Shift Manager regarding daily job tasks and duties.
- Reported issues to Store Manager so that effective resolutions could be immediately put into place.
- Tossed all outdoor debris, including yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Kept grounds presentable by performing tasks such as placing cardboard into cardboard bailor, dust-mopping sales floor, stripping/waxing sales floor, scrubbing/buffing sales floor, and cleaning restrooms.
- Safely and effectively handled wide range of cleaning products and solutions.
- Properly handled, transported and disposed of recycled materials.
- Removed trash and cleaned sales floor, restrooms, backroom, and office areas to keep buildings neat and organized for personnel and visitors.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Education
06/2015High School DiplomaTorrington High School, City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Torrington High School
Job Titles Held:
- Retail Associate
- Cashier/Stock Associate
- Restaurant Team Member
- Maintenance Worker
Degrees
- 06/2015 High School Diploma
Similar Resumes
