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retail associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Driven customer service with talent for merchandising and attracting loyal customers through personalized service. Understands customers' needs to customize sales approaches. Friendly, upbeat and dedicated to customer satisfaction. Personable Store Associate with 5 years in retail sales and customer service. Well-versed in processing sales, working with customers and organizing merchandise. Successful at handling customer requests and concerns. Responsible and friendly makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Able to lift 50 lbs.
  • Proficient with planograms and schematics
  • Prepared and packaged wholesale orders for distribution.
  • Cash register operation
  • Critical thinking
  • Leadership
  • Work ethic
  • Multitasking
  • Organization
  • Problem resolution
  • Reliable and trustworthy
  • Decision-making
  • Computer skills
  • People skills
  • First Aid/CPR
Experience
Retail Associate, 04/2018 to Current
WhatsgoodChicago, IL,
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
Cashier, 04/2018 to 09/2018
Amita HealthAuburn Hills, MI,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Increased sales by suggesting specific complementary items to customers.
In-Home Caregiver, 03/2016 to 03/2018
Apis Management ServicesDE, State,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Assisted patients with personal care to alleviate burden on family members.
Education and Training
High School Diploma: , Expected in 04/1995 to Sebring High School - Sebring, FL
GPA:

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Resume Overview

School Attended

  • Sebring High School

Job Titles Held:

  • Retail Associate
  • Cashier
  • In-Home Caregiver

Degrees

  • High School Diploma

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