Retail Associate Resume Example
Love this resume?Build Your Own Now
RETAIL ASSOCIATE
Professional Summary
Obtain a customer service position where I can maximize my Sales oriented experience, communication skills, cash handling and problem solving / customer service abilities.
Skills
|
|
Work History
Retail Associate06/2019
to 06/2020
Hudson Group – Cleveland , OH
Hudson Group – Cleveland , OH
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Greeted customers entering store and promoted sales or special programs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Kept shopping and employee areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Shift Manager01/2019
to 09/2019
University Of Wisconsin Madison – Oshkosh , WI
University Of Wisconsin Madison – Oshkosh , WI
- Exceeding the guests' expectations
- Supervising all financial aspects of food cost and labor targets
- Preparing and following labor schedules and product projections
- Preparation of products and maintaining quality to meet brand standards
- Monitoring all service equipment
- Receiving orders, processing sales and monies, and managing customer issues.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Teller04/2016
to 03/2017
Texas Credit Union – Plano , TX
Texas Credit Union – Plano , TX
- Providing excellent service and assisting customers in succeeding financial goals
- Processing customer's transactions and helping to manage their finances
- Finding ways to make financial services more convenient by assisting customers sign up for online banking services
- Selling additional products and services to meet customers' requirements.
- Following company identification policies at all times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Maintained teller drawer to perform bank transactions.
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
Education
Certification in Buisness and FinanceInland Empire Job Corps-
City,
State
Diploma2009Palm Springs High School-
City,
State
Certifications
- Typing 72 wpm
- Certified in Microsoft Office Specialist
- Certified in Basic Computer Information Technology
- Certified in Business and Finance
Additional Information
I also have experience in
- Data entry
- Basic computer Technology
- Win-copy
- Microsoft office
- 72 wpm
- Opening and closing shifts
- Counting the safe/registers and deposits.
- Resolving complex issues
- Sales
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Measurable results
- Strong summary
- Clear contact info
Resume Overview
School Attended
- Inland Empire Job Corps
- Palm Springs High School
Job Titles Held:
- Retail Associate
- Shift Manager
- Teller
Degrees
- Certification in Buisness and Finance
Diploma 2009
Similar Resumes
