Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dependable employee with three years of experience in fast pace environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Accomplishments
  • Promoted to key holder after only 3 months for exceptional performance.
Skills
  • Scheduling Flexibility
  • Store Merchandising
  • Cleaning
  • Sales
  • Inventory Control
  • Sales Goals
  • Guest Services
  • Cash Handling
  • Payment Processing
  • Cash Register Operation
  • Point of Sale Systems
  • Product Knowledge
  • Product Location
  • Visual Displays
  • Sorting
  • New Product Information
  • Customer assistance
  • Identification Checks
  • Cash Drawer Management
  • Bagging and Packaging
  • ID Verification
  • Refund Handling
  • Currency counting
  • Till counting
  • Cleaning and sanitizing
  • Fuel safety
  • Activation of fuel pumps
  • Cash register balancing
  • Dispensing lottery tickets
  • Team Leadership
  • Shipping and Receiving
  • Sales Reporting
  • Product Promotion
Work History
Retail Associate, 10/2020 to Current
Macy'sBaytown, TX,
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Performed stocking and informed management of low inventory quickly.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed information and merchandise through POS register system.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with management to solve problems and handle customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Demonstrated items to customers and created customer awareness, interest and sales.
Fuel Center Clerk, 08/2019 to 10/2019
Fiesta MartArlington, TX,
  • Cleaned and restocked front counter and store area to maintain a welcoming environment for customers.
  • Maintained inventory of all saleable items.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Pumped gas for guests and took payments.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Maintained clean and orderly work station.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Removed safety hazards, soiled items and trash from customer areas.
Retail Associate, 01/2018 to 05/2018
Macy'sClearwater, FL,
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
No Degree: Education, Expected in
Hill College - Hillsboro, TX
GPA:
High School Diploma: , Expected in 05/2018
Crowley High School - Crowley, TX
GPA:

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Resume Overview

School Attended

  • Hill College
  • Crowley High School

Job Titles Held:

  • Retail Associate
  • Fuel Center Clerk
  • Retail Associate

Degrees

  • No Degree
  • High School Diploma

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