retail associate resume example with 17+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
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Work History
04/2018 to 10/2022
Retail Associate Blackberry Farm – Louisville, TN,
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
12/2016 to 01/2017
CNA Stearns Nursing And Rehabilitation Center, Llc – Granite City, IL,
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Transported patients between rooms and appointments or testing locations.
- Assisted coworkers in switch from [Software] to [Software] and completed subsequent training sessions in [Number] days.
08/2011 to 09/2016
CNA Stearns Nursing And Rehabilitation Center, Llc – Granite City, IL,
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
10/1999 to 06/2007
Dental Receptionist West Coast Dental – Los Angeles, CA,
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Completed patient referrals to other medical specialists.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized patient files and streamlined operations to improve efficiency.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Education
Expected in 09/2006 to
License: CNA, Phlebotomy
Premier Medical Academy - Jackson, MI,
Premier Medical Academy - Jackson, MI,
Expected in 05/1997 to
BBA: Business, Graphics
Baker College - Jackson, MI,
Baker College - Jackson, MI,
Expected in 06/1981 to
High School Diploma:
Northwest High School - ,
Northwest High School - ,
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Resume Overview
School Attended
- Premier Medical Academy
- Baker College
- Northwest High School
Job Titles Held:
- Retail Associate
- CNA
- CNA
- Dental Receptionist
Degrees
- License
- BBA
- High School Diploma
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